Senior SAM Developer
At a Glance
- Category
- 💻 Technology
- Level
- Senior
- Type
- Full-time
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Job Description
Position Overview
The Senior SAM Developer is responsible for designing, developing, configuring, and maintaining ServiceNow Software Asset Management (SAM) solutions to support effective software lifecycle management, license compliance, optimization, and cost control across the organization.
The role will work closely with Software Asset Management teams, IT Operations, Procurement, IT Security, Enterprise Architecture, Business Stakeholders, and external vendors to translate business requirements into scalable and efficient ServiceNow SAM solutions.
The Senior SAM Developer will provide technical leadership across the full SAM solution lifecycle, including requirements analysis, solution design, platform configuration, development, integrations, automation, testing, deployment, troubleshooting, and continuous improvement.
The successful candidate will have strong hands-on experience with ServiceNow SAM Professional, ServiceNow platform development, software entitlement and licensing concepts, integrations, workflows, and automation.
Key Responsibilities
ServiceNow SAM Development
- Design, develop, configure, and maintain ServiceNow Software Asset Management (SAM) solutions.
- Implement and enhance SAM Professional capabilities based on business and compliance requirements.
- Configure software models, publishers, products, entitlements, license metrics, and software installations.
- Develop solutions for software license compliance, reconciliation, optimization, and software lifecycle management.
- Configure workflows, approvals, business rules, notifications, and automation supporting SAM processes.
- Develop and maintain custom applications, scripts, UI components, and platform configurations where required.
- Ensure solutions follow ServiceNow best practices and minimize unnecessary customization.
- Support ServiceNow platform upgrades and ensure SAM customizations remain upgrade-safe.
Requirements
- •Strong hands-on experience with ServiceNow SAM Professional
- •Experience in ServiceNow platform development
- •Knowledge of software entitlement and licensing concepts
- •Experience with integrations, workflows, and automation
- •Ability to translate business requirements into scalable solutions
Responsibilities
- •Design, develop, configure, and maintain ServiceNow SAM solutions
- •Implement and enhance SAM Professional capabilities
- •Configure software models, publishers, products, entitlements, and license metrics
- •Develop solutions for license compliance, reconciliation, and optimization
- •Configure workflows, approvals, business rules, notifications, and automation
- •Develop and maintain custom applications, scripts, and UI components
- •Ensure solutions follow ServiceNow best practices and remain upgrade-safe
- •Support ServiceNow platform upgrades
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TAWANTECH offers technology solutions aimed at driving digital transformation for businesses. They provide services to help organizations innovate and grow.