Senior Marketing and Communications Manager

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

• Develop and implement the hotel's annual communications, PR, and media strategy in alignment with the the hotel's vision and business objectives.

• Manage all external communications, including press releases, media interviews, corporate announcements, and public relations activities.

• Build and maintain strong relationships with local and international media, influencers, tourism authorities, and key industry stakeholders.

• Oversee the hotel's social media presence, digital content, storytelling, and online reputation in coordination with relevant departments.

• Lead the development of creative campaigns to promote the hotel's rooms, restaurants, events, and special offers.

• Ensure consistency of brand identity, tone of voice, and messaging across all communication platforms and promotional materials.

• Manage crisis communications and sensitive public statements, ensuring timely coordination and approval from the General Manager.

• Oversee internal communications, ensuring employees are regularly informed about hotel news, achievements, initiatives, and important announcements.

• Coordinate media visits, press events, photo shoots, and strategic PR partnerships.

• Monitor media coverage, brand visibility, and campaign performance, providing regular reports and recommendations to the General Manager.

• Work closely with Sales & Marketing, Revenue, F&B, and other operational departments to maximize promotional opportunities and strengthen the hotel's market positioning.

Qualifications

• Minimum 3 years of relevant experience in communications or public relations, preferably within the luxury or upscale hospitality sector.

• Proven experience in media relations, PR strategy, content development, and brand reputation management.

• Excellent written and verbal communication skills in English; Arabic is an advantage.

• Strong understanding of digital communications, social media, and media monitoring platforms.

• Exceptional interpersonal, presentation, and stakeholder management skills.

• Ability to handle confidential and sensitive matters with discretion and professionalism.

• Creative, proactive, commercially aware, and capable of working independently while advising and supporting the General Manager.

Additional Information

Your team and working environment:

Crafting Pure Living.

Are you a highly organized and proactive individual with a passion for the hospitality industry? This role offers a unique opportunity to be at the heart of our hotel's operations, providing critical support to our leadership team. If you thrive in a fast-paced environment, with a passion to do, and have exceptional communication skills, we want you on our team. Join us and play a key role in delivering exceptional guest experiences and driving our hotel's success.