SAP L2 Consultants - RE | Eastern region
At a Glance
- Category
- 💻 Technology
- Level
- Mid-Level
- Experience
- 5+ years
- Type
- Full-time
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Company Overview
Innovative Solutions (IS) is a leading Cybersecurity company established in 2003, with its headquarters in Riyadh and additional offices in Al Khobar, Jeddah, Dubai, and Abu Dhabi. We specialize in delivering Comprehensive Cybersecurity Solutions and Services encompassing Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.
Our mission is "Delivering secure and intelligent digital services that empower organizations"
Job Purpose
We are seeking experienced SAP L2/L3 Consultants to provide application support and technical expertise within an SAP S/4HANA environment. The consultants will resolve incidents, troubleshoot complex issues, support system enhancements, and help ensure stable day-to-day SAP operations at the customer site.
Key Responsibilities
• Provide L2/L3 SAP application support and incident resolution.
• Troubleshoot functional and technical issues and perform root cause analysis.
• Support SAP S/4HANA production environments.
• Handle configuration, enhancements, and system improvements.
• Manage escalated and critical incidents within agreed service levels.
• Coordinate with offshore SAP resources when specialist or additional support is required.
• Support continuous improvement of SAP application services.
Candidates should have strong expertise in one or more of the following:
- SAP FICO
- SAP Financial Supply Chain
- SAP MM
- SAP SuccessFactors
- SAP RISE
- SAP Basis Requirements
- Minimum 5 years of experience in SAP application support / AMS.
- Strong hands-on experience in L2/L3 SAP support, troubleshooting, and incident resolution.
- Experience working with SAP S/4HANA environments.
- Experience in configuration, enhancements, RCA, and production support.
- Relevant SAP certification is preferred.
- Good English communication skills.
Requirements
- •Minimum 5 years of experience in SAP application support / AMS
- •Strong hands-on experience in L2/L3 SAP support, troubleshooting, and incident resolution
- •Experience working with SAP S/4HANA environments
- •Experience in configuration, enhancements, RCA, and production support
- •Good English communication skills
Nice to Have
- •Relevant SAP certification
Responsibilities
- •Provide L2/L3 SAP application support and incident resolution
- •Troubleshoot functional and technical issues and perform root cause analysis
- •Support SAP S/4HANA production environments
- •Handle configuration, enhancements, and system improvements
- •Manage escalated and critical incidents within agreed service levels
- •Coordinate with offshore SAP resources when specialist or additional support is required
- •Support continuous improvement of SAP application services
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Innovative Solutions provides IT consulting and solutions tailored to business needs. They serve clients across various industries seeking technological improvements.