SAP-EAMS Director (Q-CO)

Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia. Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.

We are seeking an SAP-EAMS Director to join JASARA PMC. This role will lead enterprise asset management systems, SAP EAMS readiness and asset data governance, working across City Operations, City AM, Asset Class BUs and O&M teams to create a trusted single source of asset information.

The Enterprise Asset Management Director is accountable for leading the city’s enterprise asset management systems, asset information governance and SAP EAMS preparation within the City Asset Management organisation. The role works closely with City Operations, the wider AM team, Asset Class BUs, O&M teams, handover, digital, finance and governance functions to ensure asset information, operational requirements and AM standards are aligned across the city operating model from an AM point of view.

The position acts as the business owner for SAP EAMS design decisions, data migration standards, process integration and reporting requirements, ensuring the platform enables reliable operations, lifecycle planning, maintenance delivery, service-quality monitoring and investment decision-making. It embeds the AM data model, workflows, KPIs and reporting framework so City Operations, portfolios and O&M teams have one trusted source of asset information and a consistent approach to asset performance, lifecycle and renewals planning.

Key Responsibilities

1. Enterprise AM Systems Strategy and Governance

• Define and maintain the enterprise asset management systems strategy, roadmap, governance framework and operating model for City AM and City Operations.

• Act as business owner for SAP EAMS design decisions, ensuring system configuration reflects approved AM policies, lifecycle processes, service-quality standards, operational requirements and governance controls.

• Align AM systems, asset data standards and reporting outputs with portfolio priorities, asset intersections and operational requirements that support integrated city planning.

• Establish clear decision rights, escalation routes and accountabilities across City AM, City Operations, O&M, Asset Class BUs, Digital, Finance, Procurement, Handover and governance teams.

• Lead standards for asset information ownership, configuration control, system access, master data stewardship and change control.

• Provide executive advice, options, risks, cost implications and recommendations on enterprise AM systems, data quality, SAP EAMS readiness and city-wide AM integration.

2. SAP EAMS Preparation, Cut-over and Integration

• Lead business preparation and cut-over to SAP EAMS, including readiness planning, business acceptance criteria, cut-over sequencing, issue management and early-life support arrangements.

• Define business requirements for SAP EAMS configuration, workflows, asset structures, maintenance processes, user roles, dashboards and reporting outputs.

• Set data migration standards, validation rules, reconciliation controls and sign-off processes for asset master data, hierarchy, location, ownership, condition, performance, maintenance and lifecycle information.

• Ensure SAP EAMS integrates with existing AM processes, City Operations dashboards, portfolio reporting, handover controls, maintenance planning, finance inputs and operational support requirements.

• Embed data and workflow requirements needed to support business-as-usual AM changes, capacity increases, readiness impacts, commercialisation inputs and service-charge information for relevant assets.

• Coordinate design reviews, user acceptance testing, mock cut-overs, defect resolution and go-live readiness decisions with Digital, City Operations and implementation partners.

3. AM Data Model, Asset Register and Information Standards

• Define and embed the enterprise AM data model, including asset classification, hierarchy, location structure, ownership attributes, criticality, condition, lifecycle status and maintenance master data.

• Own the standards for the central asset register so asset information is accurate, complete, consistent and usable across districts, portfolios, systems and asset types.

• Establish data quality controls, validation checks, cleansing routines, reconciliation processes and exception reporting to identify and resolve data gaps.

• Ensure asset data requirements are embedded into handover, adoption, acceptance and configuration management processes.

• Lead audits, assurance reviews and governance reporting on asset information quality, system compliance and register completeness.

4. Workflows, KPIs and Reporting Standards

• Define and embed AM workflows in SAP EAMS for asset creation, updates, approvals, maintenance planning, inspections, renewals, defects, work orders and lifecycle interventions.

• Set standard KPIs, reporting definitions, dashboard requirements and performance measures for asset condition, reliability, maintenance compliance, data quality and lifecycle cost visibility.

• Ensure portfolios and O&M teams use consistent reporting standards and a common source of asset information for decision-making.

• Work with Digital and reporting teams to produce standard dashboards, data extracts and management packs for operational, compliance, planning and executive governance forums.

• Use reporting outputs to identify systemic issues, improvement opportunities and process refinements across AM processes and systems.

5. Change, Training and User Adoption

• Coordinate business change, communications, training and adoption activities so users understand new processes, system roles and data responsibilities.

• Develop role-based training requirements, user guidance, process maps, job aids and adoption support for Asset Management, O&M, portfolio and governance users.

• Lead early-life support after go-live, ensuring user issues, data defects and process gaps are quickly triaged, resolved and fed back into future updates.

6. Stakeholder, Portfolio and O&M Interface

• Partner with City Operations, portfolio leaders, Asset Class BUs, district teams, O&M teams, handover, technical authorities and service providers to ensure asset information supports practical operational needs.

• Align portfolio priorities, asset intersections and operational requirements so SAP EAMS and AM reporting support integrated planning and city-wide coordination.

• Coordinate asset data requirements for maintenance schedules, inspection regimes, renewals planning, compliance obligations, budget decisions, capacity assumptions and visitor demand planning.

• Support visibility of asset go-live timelines, readiness status, operator arrangements, asset governance standards and interface requirements ahead of asset opening or major events.

• Enable consistent asset performance, lifecycle and service-quality standards by incorporating operational insights on condition, utilisation, performance gaps, asset risks and renewal needs.

• Coordinate with City Operations and wider AM stakeholders on asset ownership boundaries, commercialisation opportunities, service-charge inputs and value optimisation priorities where these affect City Ops-managed or city-facing assets.

• Facilitate cross-functional workshops to align system design, process ownership, data standards, reporting requirements and post-opening lessons learned across the city operating model.

7. Continuous Improvement and System Enhancement

• Own the AM systems improvement backlog, prioritising enhancements based on operational value, risk reduction, compliance needs and user feedback.

• Monitor system adoption, data quality trends, workflow performance and reporting effectiveness to drive continual improvement.

• Ensure lessons learned from SAP EAMS cut-over, early-life support, audits and operational use are converted into improved standards, training and system updates.

• Promote standardisation, automation and data-led decision-making across the asset lifecycle.

8. Commercial, Supplier and Implementation Partner Management

• Develop scopes, deliverables, acceptance criteria and performance requirements for AM systems, data governance, SAP EAMS implementation and reporting support.

• Manage consultants, implementation partners and system support providers to ensure deliverables are practical, integrated and aligned with City Operations requirements.

• Review supplier outputs, design documents, test evidence, migration plans, training materials and reporting products for business usability and quality.

• Own assigned budgets, forecasts, procurement inputs, contract performance and value-for-money initiatives.

Ensure supplier recommendations are translated into sustainable internal capability, governance routines and operational

Education

• Bachelor's degree in Engineering, Asset Management, Information Systems, Operations Management, Facilities Management, Business Administration or a related discipline.

• Master's degree in a relevant discipline is preferred.

• Professional certification or membership in asset management, project management, data governance, SAP EAM or information management is desirable.

Experience

• Minimum 15 years of progressive experience in asset management, enterprise asset systems, asset data governance, maintenance management, facilities management, infrastructure operations or digital transformation, including at least 7 years in senior leadership roles.

• Proven experience leading SAP EAM, SAP PM, EAMS, CMMS or comparable enterprise asset management system implementations, migrations, optimisation or operational adoption.

• Demonstrable experience defining asset data models, asset registers, classification structures, hierarchies, workflows, KPIs, dashboards and reporting standards.

• Strong understanding of asset lifecycle management, maintenance planning, handover, configuration management, data quality, governance and operational readiness.

• Experience managing cross-functional teams, implementation partners, consultants and operational stakeholders in complex multi-asset environments.

• Experience in public sector, infrastructure, city operations, giga-projects, facilities management, utilities, transport, real estate or major destination environments is strongly preferred.

Preferred Background

• Leadership background in enterprise asset management, SAP EAM/SAP PM, CMMS/EAMS implementation, asset information management or maintenance transformation.

• Practical exposure to ISO 55000-aligned asset management, data governance, operational readiness, handover and lifecycle planning is desirable.

• Experience working across business, digital, operations, finance, procurement and governance teams to turn system design into adopted operating practice.

Technical & Functional Expectations

• SAP EAMS, SAP PM, CMMS/EAMS configuration principles, migration planning, user acceptance testing, cut-over and hypercare.