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Home/Jobs in UAE/Marketing & Sales Jobs/Sales Manager
Concentrix logo
Concentrix

Sales Manager

🇦🇪 Dubai, UAE🏢 On-site

💰 Estimated salary: AED 8,000–40,000/month· MenaJobs market estimate

Business DevelopmentCRMCCaaSDigital TransformationSolution SellingAIManaged Services

At a Glance

Category
📢 Marketing & Sales
Level
Senior
Type
Full-time
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Concentrix logo
Concentrix
5000+ employees

Job Title:

Sales ManagerJob Description

We are seeking an experienced and commercially driven Sales Manager to accelerate new business growth across the UAE by positioning our portfolio of consulting, customer experience, technology, digital transformation and managed services solutions.
The successful candidate will identify and develop new opportunities, establish senior client relationships, build a strong sales pipeline and convert opportunities into sustainable revenue growth.
Previous exposure to Field Service or Field Workforce solutions and operations would be an advantage, whether gained through sales, business development, account management, consulting or operational roles. Arabic language capability would also be a strong advantage, particularly given the role’s focus on developing relationships across the UAE market.

Business Development & Sales

  • Identify, qualify and develop new business opportunities across the UAE.
  • Build and maintain a strong pipeline of enterprise opportunities.
  • Develop new customer relationships while identifying growth opportunities within existing accounts.
  • Manage the end-to-end sales cycle, from prospecting and qualification through solution development, proposal, commercial negotiation and contract signature.
  • Achieve agreed bookings, revenue and profitability targets.
  • Develop account and pursuit strategies for priority clients and sectors.

Solution Selling

Position and sell a broad portfolio of solutions, including:

  • Business and technology consulting
  • Customer Experience (CX) transformation
  • CRM solutions
  • CCaaS and Contact Centre technology platforms
  • AI, automation and analytics
  • Digital transformation
  • Managed services
  • Customer service and contact centre operations
  • Business process services
  • Field Service and Field Workforce solutions
  • Understand client business challenges and translate them into relevant consulting, technology and managed service propositions.
  • Bring together the appropriate solution, consulting, technology, operational and commercial capabilities to develop compelling propositions.

Client & Stakeholder Management

  • Build trusted relationships with senior business and technology stakeholders, including C-level executives.
  • Engage decision-makers across business, operations, technology, digital transformation, procurement and customer experience functions.
  • Develop a strong understanding of client priorities and identify opportunities for cross-selling and expansion.

Proposals & Commercial Management

  • Lead and coordinate responses to RFPs, RFIs and other client opportunities.
  • Work with solution architects, consultants, technology specialists, operations and commercial teams to develop competitive solutions.
  • Lead or support client presentations, workshops, commercial negotiations and contracting.

Location:

ARE Dubai - Property# BCB2 515, Dubai CommerCityLanguage Requirements:

Time Type:

Full time2026-12-31

Requirements

  • •Experienced and commercially driven sales professional
  • •Ability to identify and develop new business opportunities across the UAE
  • •Ability to build and maintain a strong pipeline of enterprise opportunities
  • •Experience in managing the end-to-end sales cycle
  • •Ability to build trusted relationships with C-level executives
  • •Ability to lead and coordinate responses to RFPs and RFIs
  • •Arabic language capability is a strong advantage
  • •Previous exposure to Field Service or Field Workforce solutions is an advantage

Nice to Have

  • •Previous exposure to Field Service or Field Workforce solutions
  • •Arabic language capability

Responsibilities

  • •Identify, qualify and develop new business opportunities across the UAE
  • •Build and maintain a strong pipeline of enterprise opportunities
  • •Develop new customer relationships while identifying growth opportunities within existing accounts
  • •Manage the end-to-end sales cycle from prospecting to contract signature
  • •Achieve agreed bookings, revenue and profitability targets
  • •Develop account and pursuit strategies for priority clients and sectors
  • •Position and sell a broad portfolio of solutions including CX, CRM, CCaaS, AI, and Digital Transformation
  • •Lead and coordinate responses to RFPs, RFIs and other client opportunities
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Company
Concentrix logo
Concentrix
5000+ employees

Concentrix provides customer engagement services, digital transformation, and technology solutions. It serves diverse industries including technology, retail, and finance.

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