RCC Specialist

RCC Specialist Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning DHL Global Forwarding has an opening for RCC Specialist in Dammam, Saudi Arabia.

Join us in connecting people and improving lives!

In this RCC Specialist position

Supplier Cost Collection & Rate Maintenance

• Collect, negotiate and validate transporter rates for domestic KSA and cross-border Road Freight lanes.
• Maintain rate cards, lane matrices, equipment-based costs, fuel mechanisms, border charges and accessorial schedules.
• Check rate validity, capacity assumptions, service scope, payment terms and exclusions before using supplier offers.
• Coordinate with Transport Procurement and Operations to obtain competitive rates and alternative supplier options.
• Update pricing tools and supplier-rate databases promptly following negotiated or market-driven cost changes.
• Support supplier benchmarking by lane, equipment type, service level and expected volume. RFQ, Tender & Spot-Quotation Support

• Review RFQ and quotation requests for completeness, including origin, destination, shipment profile, volume, frequency, equipment and service requirements.
• Prepare accurate cost sheets and customer quotation inputs using validated supplier costs and approved pricing rules.
• Calculate fuel, tolls, permits, border-related costs, waiting time, customs-related charges and other applicable accessorial.
• Coordinate operational feasibility and supplier capacity with Operations and Procurement before finalizing costs.
• Meet agreed turnaround times for tenders, RFQs and spot quotations, escalating missing inputs or exceptional risks early.
• Maintain quotation versions, supplier offers, assumptions, approvals and final submission records. Pricing Governance & Margin Control

• Apply approved costing methodology, margin guidance, delegation of authority and escalation thresholds.
• Ensure quotations clearly state validity, service scope, inclusions, exclusions and operating assumptions.
• Flag low-margin, high-risk, non-standard or strategically significant pricing for management approval.
• Compare quoted costs with actual transport costs and investigate recurring variances or margin leakage.
• Follow document-control and audit requirements for supplier costs and customer quotations. Pricing Tools, Data & Reporting

• Use and maintain automated costing tools, Excel models, quotation templates and rate databases.
• Perform data checks to ensure rates, formulas, currencies, units and business rules are accurate.
• Track RFQ volume, turnaround time, win/loss status, margin, cost variance and price gaps.
• Prepare regular pricing reports and provide data for supplier negotiations, budgeting and forecasting.
• Recommend process and automation improvements that reduce manual work, errors and response time. Stakeholder Support

• Provide responsive pricing support to KSA Sales and Key Account Management teams.
• Work with domestic and international trucking operations to validate routes, capacity, transit time and border requirements.
• Support Procurement with lane priorities, shipment forecasts, supplier feedback and cost comparisons.
• Coordinate with Gulf and regional pricing colleagues on multi-country RFQs and consistent costing assumptions.
• Share pricing knowledge and standard practices with team members and relevant stakeholders. Key Deliverables / KPIs

• Quotation responsiveness: percentage of complete requests answered within agreed turnaround times.
• Pricing accuracy: quotation-error or rework rate.
• Rate-data quality: completeness and validity of active supplier rates.
• Margin governance: adherence to approved margins and exception approvals.
• Cost accuracy: quoted-versus-actual cost variance, with causes investigated.
• Commercial feedback: RFQ win/loss reporting and price-gap analysis, jointly with Sales. Now, here is what we need from you!

• Minimum (4+ years) of relevant experience in freight forwarding, transportation or logistics pricing/costing.
• Practical experience handling Road Freight RFQs, tenders, supplier rates and customer quotations.
• Good understanding of KSA domestic transportation and GCC cross-border Road Freight operations.
• Knowledge of FTL, LTL, truck/equipment types, transport-cost components and common accessorial charges.
• Strong Excel capability, including structured costing models, lookups, pivot tables and data validation.
• Experience with pricing, transport-management or quotation systems is preferred.
• Ability to work accurately under time pressure and manage multiple quotation requests.
• Bachelor’s Degree or equivalent experience/qualification We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.