Call Center Executive
At a Glance
- Category
- 🏥 Healthcare
- Level
- Mid-Level
- Type
- Full-time
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You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.
Requirements
- •Ability to attend to calls promptly and politely
- •Ability to manage multiple lines simultaneously
- •Knowledge of healthcare services
- •Ability to confirm insurance details
Responsibilities
- •Answer incoming calls and route them to appropriate healthcare personnel
- •Provide information about healthcare services
- •Schedule patient appointments
- •Confirm patient insurance details
- •Assist patients with various tasks and inquiries
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Browse Similar
- Check your CV before NMC Healthcare passes on it
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
NMC Health is one of the largest private healthcare providers in the UAE. It operates hospitals, day surgery centers, and clinics across the country.