Call Center Executive
At a Glance
- Category
- 🏥 Healthcare
- Level
- Mid-Level
- Type
- Full-time
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You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel.
Requirements
- •Ability to provide exceptional customer service
- •Ability to attend to calls promptly and politely
- •Ability to manage multiple lines simultaneously
- •Ability to help patients with various tasks
Responsibilities
- •Answering incoming calls
- •Scheduling patient appointments
- •Providing information about healthcare services
- •Confirming insurance details
- •Routing calls to appropriate healthcare personnel
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- Find out if software is throwing out your CV before NMC Healthcare reads it
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
NMC Health is one of the largest private healthcare providers in the UAE. It operates hospitals, day surgery centers, and clinics across the country.