Applications closed on 14 Oct 2026
NMC Healthcare is not accepting applications for this role right now. The original posting is kept below for reference.
Call Center Executive
At a Glance
- Category
- 🏥 Healthcare
- Level
- Mid-Level
- Type
- Full-time
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You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel
Requirements
- •Ability to provide exceptional customer service
- •Ability to manage multiple phone lines simultaneously
- •Polite and prompt communication skills
Responsibilities
- •Attend to calls to and from the hospital promptly
- •Answer incoming calls and route them to appropriate personnel
- •Schedule patient appointments
- •Provide information about healthcare services
- •Confirm patient insurance details
- •Assist patients with various tasks
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- Check your CV before NMC Healthcare passes on it
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
NMC Health is one of the largest private healthcare providers in the UAE. It operates hospitals, day surgery centers, and clinics across the country.