Branch Sales Officer

What You’ll Be Doing:

• Execute branch tasks related to new business with accuracy and timeliness, ensuring excellent customer experience.

• Promote and sell appropriate financial products to meet assigned sales targets.

• Provide expert guidance and information to customers while upholding the Staff Code of Conduct.

• Perform additional duties as assigned by the Line Manager to support branch operations.

• Adhere to Business Continuity Management (BCM) protocols and undergo relevant training.

• Foster relationships with internal departments and customers to support business objectives.

• Strict compliance to the Branch Governance Charter and service standards.

• Follow Operating Procedures and ensure consistent orientation to them.

• Deliver assigned sales tasks with precision and within set timelines, ensuring excellent customer service.

• Support branch operations under the supervision of the Line Manager, adhering to departmental policies, procedures, and regulatory requirements.

• Maintain professionalism and provide excellent customer experience.

• The role involves handling repetitive and well-defined problems with limited solution options. Tasks are performed under direct supervision, following established policies and procedures. There is minimal scope for independent judgment or decision-making.

What We’re Looking For:

• Behavioural Competencies: Fostering teamwork, building collaborative relationships, adaptability and resilience, team collaboration, result orientation, problem solving

• Functional Competencies: Attention to detail, effective communication, technical proficiency,

Initiative in the area of work for achieving sales