
Airport Duty Officer Programme- UAE Nationals Only
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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Job Description
**Key Responsibilities**
In this pivotal role, you will have the opportunity to: - Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts - Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements whilst contributing to continuous improvement initiatives
- Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in our dynamic 24/7 environment - Develop your supervisory and leadership capabilities through hands-on experience, mentoring, and exposure to best practices across Etihad's operations
- Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery - Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world-class aviation standards - Embrace diverse working environments and adapt to evolving operational needs across our airport network
Qualifications
- Have a Bachelor’s degree completed in the last three years
- UAE nationals, aged 21 or older with a valid family book
- Have a completion or permanent exemption certificate from UAE National Service (for males)
- Are fluent in English (written and spoken)
- Are ready to work in a fast-paced, 24/7 environment
- Can wear the Etihad uniform with pride
- Are open to working at airports outside the UAE
Additional Information
For Further information about the role please visit the link below:
Airport Supervisory Brochure FA 14_01
Etihad is more than the UAE’s national airline - we’re shaping the future of global aviation through the next generation of Emirati talent. From our home in Abu Dhabi, we are building meaningful career pathways that empower UAE Nationals to grow, lead and make a lasting impact across our airline. As part of our Journey 2030 ambition, we’re investing in the development of future leaders who will help define the next chapter of Etihad and the aviation industry. Join us and take your place in shaping the future.
To learn more visit www.etihad.com
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
Requirements
- •UAE Nationals only
- •Aged 21 or older with a valid family book
- •Bachelor’s degree completed in the last three years
- •Completion or permanent exemption certificate from UAE National Service (for males)
- •Fluent in English (written and spoken)
- •Ready to work in a fast-paced, 24/7 environment
- •Willing to work at airports outside the UAE
Responsibilities
- •Lead and support airport operational teams to deliver exceptional guest experiences
- •Oversee critical operational areas ensuring compliance with safety standards and regulatory requirements
- •Collaborate with cross-functional departments to coordinate activities and resolve operational challenges
- •Monitor and optimise operational efficiency
- •Identify opportunities to enhance processes and service delivery
- •Contribute to a culture of excellence and innovation
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Etihad Airways is the second-largest airline in the UAE, operating flights to the Middle East, Europe, Asia, Africa, and Australia. It is headquartered in Abu Dhabi.

