Administrative Executive

Job purpose

The Admin Executive coordinates cross-functional teams and manages vendor and user interactions to ensure seamless operation, testing, and continuous improvement of business applications, while providing training and resolving system-related issues to support efficient workflows and enhance user experience.

Job responsibilities

• Coordinate with the software engineering team and QA to successfully test and verify the functionality using agile methodology within deadlines.

• Ensure business processes as per the originally defined scope. Suggest and make necessary to improve process flow for further development.

• Identify the user rights, hierarchies and Department functions and assign the roles & permission.

• Create and maintain daily tasks for a back-end system to update the required fields in the front-end application.

• Responsible for escalating any troubleshooting in front & back-end applications to the relevant Department and ensuring that the issue is resolved promptly.

• Coordinating with CX and the Receivable team to ensure all parties are utilizing the system effectively.

• Responsible for training on the application to suppliers and internal team members.

• Maintain the vendor panels (Update inventory, Pricing, promotions, invoicing upload) with the relevant supplier.

• Engage with the suppliers to understand their challenges related to the application and resolve them on top priority.

• Managing the Vendor invoices panel, such as invoice upload and verifying invoices.

Educational Qualification

• Bachelor’s degree

Work Experience

• 3-4 years work experience in a similar role

Competencies

• Highly skilled in application.

• Proficient both verbally and in writing English.

• Excellent communication skills and passionate for work.

• Great team player and appreciate working both individually and as a team.

Languages

• English