100000007425.Travel Officer

Key Result Areas:

• Handle and coordinate business, training, mobilization, relocation, and annual leave travel requests through the ERP system, ensuring timely processing, policy compliance, and effective service delivery.
• Monitor and maintain travel policies, procedures, and operational processes, ensuring consistent application, regulatory compliance, and continuous improvement of travel services.
• Coordinate with Qatar Airways and relevant approved travel service providers to facilitate ticketing, accommodation, ground transportation, invoice processing, and travel arrangements, ensuring efficient, cost-effective, and seamless service delivery in accordance with contractual agreements and organizational requirements.
• Administer travel-related contracts and service agreements, monitor vendor performance, and support contract renewals to ensure service continuity and compliance with contractual requirements.
• Review, validate, and process travel-related expenses, invoices, purchase requisitions (PRs), work completion certificates (WCCs), refunds, and supporting documentation, ensuring accuracy, audit compliance, and effective budget control.
• Monitor and analyze travel expenditures, airfare trends, and travel utilization data, providing reports and recommendations to support cost optimization and informed decision-making.
• Maintain accurate travel records, generate management reports, and analyze travel trends to identify opportunities for service enhancement, operational efficiency, and process improvements.
• Provide guidance and support to employees on travel entitlements, policies, ticketing arrangements, reimbursements, and related travel matters, ensuring a high standard of customer service.
• Identify opportunities to enhance travel processes, systems utilization, and service delivery, recommending and implementing improvements to improve efficiency and user experience.
• Other reasonable tasks as assigned by supervisorMinimum Knowledge, Skills & Experience:

• Bachelor’s degree in a relevant field and 2-5 years of relevant full-time work experience
• International experience, preferably in the Middle East; knowledge of QF an advantage
• Excellent communication skills
• Excellent attention to detail
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
• Proficiency in MS Office applications and Oracle ERP