Mwanaidi Mwakunalwa Juma
Hospitality Professional
Kwale, Kenya·2 years experience
Resume Verified
About
Mwanaidi Mwakunalwa Juma is a dedicated hospitality professional with a focus on delivering exceptional guest experiences. With two years of experience in the industry, she has developed a strong foundation in customer service and operational efficiency. She excels at problem-solving and maintaining a positive attitude, consistently striving to meet and exceed guest expectations. Mwanaidi is seeking opportunities to further develop her skills and contribute to a dynamic organization that values commitment and growth.
Experience
Waitress
Apr 2019 – Apr 2021 · 2 yrsSwalihi Pot Restaurant
- Provided exceptional customer service to guests daily, resulting in consistently high performance ratings.
- Maintained a good attitude towards guests and fellow workers.
Housekeeping
Oct 2021 – 15/12/2022Madina Farhan Residency
- Cleaned guest rooms, handled laundry, and restocked supplies.
- Sanitized bathrooms and followed safety standards for chemicals and equipment.
Cleaner
2022 · 4 yrs 4 mosSahal Cleaning Company
- Cleaned dishes and sanitized floors and tables.
- Ensured clean working areas.
Skills
Hospitality & Cleaning
CleaningSanitationLaundry
Customer Service & Operations
CommunicationOrganizationProblem SolvingCustomer Service
CommunicationOrganizationProblem SolvingCustomer ServiceCleaningSanitation
Languages
English (Fluent)
Education & Certifications
Certificate in Food and beverage service
Holy ghost father training institutes