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Home/Jobs in UAE/Hospitality & Tourism Jobs/Waiter/Waitress
Rotana Hotel Management Corporation PJSC logo
Rotana Hotel Management Corporation PJSC

Waiter/Waitress

🇦🇪 Ras Al Khaimah, UAE🏢 On-site
Food and BeverageGuest ServiceUpsellingHospitalityEnglish Proficiency

At a Glance

Category
🏨 Hospitality & Tourism
Level
Junior
Type
Full-time
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🏥Medical
Rotana Hotel Management Corporation PJSC logo
Rotana Hotel Management Corporation PJSC

We are currently looking for dynamic and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter Waitress you are responsible to provide professional service to our guests/ ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as bull; Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel bull; Greet and seat customers and serve them in a professional/ discreet and personalized way bull; Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests bull; Consistently monitor quality of food beverage being served bull; Practice good customer relations and attend to customer complaints queries satisfactorily bull; Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment bull; Responsible for all service preparations before/ during and after the service (mis en place and mis en scene) bull; Ensure minimum wastage/ breakage and spoilage bull; Actively use up selling techniques to exceed guest expectations and increase revenue

Education/ Qualifications/Experiences:

You should ideally have a diploma degree in hospitality or a vocational training in food beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials.

Knowledge Competencies:

The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies:

  • Adaptability
  • Customer Focus
  • Recognizing Differences
  • Taking Responsibility
  • Teamwork
  • Understanding the Job
  • Private Health Insurance
  • Paid Time Off
  • Training & Development

Requirements

  • •Diploma degree in hospitality or vocational training in food and beverage
  • •Previous experience as a Waiter/Waitress in a high-volume restaurant
  • •Good command of English
  • •Strong interpersonal and guest service skills
  • •Ability to stay calm under pressure and work in a busy environment
  • •Attention to detail

Responsibilities

  • •Perform all necessary tasks to service food and beverage according to performance manuals
  • •Greet and seat customers in a professional and personalized way
  • •Provide in-depth knowledge of the food and beverage menu to guests
  • •Monitor the quality of food and beverages being served
  • •Practice good customer relations and handle complaints satisfactorily
  • •Maintain hygiene, cleanliness standards, and upkeep of service equipment
  • •Handle service preparations (mis en place and mis en scene)
  • •Minimize wastage, breakage, and spoilage
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Before You Apply
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Benefits Package
🏠Housing
✈️Flights
🏥Medical
🎓Education
🚗Transport
💰Gratuity
🎯Bonus
📦Relocation
GCC Info
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Rotana Hotel Management Corporation PJSC logo
Rotana Hotel Management Corporation PJSC
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