Waiter / Waitress

We are currently looking for dynamic and self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter Waitress, you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional/ discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before/ during and after the service (mis en place and mis en scene)
• Ensure minimum wastage/ breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Education/ Qualifications: You should ideally have a diploma degree in hospitality or a vocational training in food beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials.

Knowledge & Competencies: The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies:

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job