
Waiter/Waitress
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Junior
- Type
- Full-time
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We are currently looking for dynamic/ and self-motivated Food Beverage professionals who want to move their careers forward. As a Waiter Waitress you are responsible to provide professional service to our guests/ ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
- Greet and seat customers and serve them in a professional/ discreet and personalized way.
- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests; Consistently monitor quality of food beverage being served.
- Practice good customer relations and attend to customer complaints queries satisfactorily; Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment; Responsible for all service preparations before/ during and after the service (mis-en-place and mis en scene); Ensure minimum wastage/ breakage and spoilage; Actively use up selling techniques to exceed guest expectations and increase revenue.
You should ideally have a diploma degree in hospitality or a vocational training in food beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials. The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies: Adaptability, Customer Focus, Recognizing Differences, Taking Responsibility, Teamwork and Understanding the Job
Requirements
- •Diploma in hospitality or vocational training in food and beverage
- •Previous experience as a Waiter/Waitress in a high-volume restaurant
- •Good command of English
- •Strong interpersonal skills
- •Ability to stay calm under pressure
- •Attention to detail
Responsibilities
- •Perform all necessary tasks to service food and beverage according to hotel standards
- •Greet and seat customers in a professional and personalized way
- •Provide in-depth knowledge of the food and beverage menu to guests
- •Monitor quality of food and beverages being served
- •Handle customer complaints and queries satisfactorily
- •Maintain hygiene, cleanliness standards, and upkeep of service equipment
- •Manage service preparations (mis-en-place and mis en scene)
- •Minimize wastage, breakage, and spoilage
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