VP , Business Expansion & Strategic Partnerships.Injaz -RBG - Ecosystems and Platform Banking.Retail Banking Group

Job Purpose:

Digital Lead - Business Expansion & Strategic Partnerships is responsible for the end-to-end digital enablement of business expansion & strategic partnership initiatives across global markets, from early idea definition through implementation and post-launch stabilization.

The role translates requirements into coordinated digital delivery across customer journeys, channels, platforms, integrations and operational touchpoints. It acts as the central digital owner, aligning business stakeholders, digital squads, technology teams, ,and other relevant functions to ensure that all required digital capabilities are designed, built and implemented cohesively for the Ecosystem & Platform banking initiatives for Business Expansion & Strategic Partnerships.

Key Results Area:

Digital Enablement Ownership

• Orchestrate the end-to-end digital enablement plan for assigned business expansion initiatives & strategic partnerships, from concept and discovery through implementation and stabilization working with stakeholders.

• Assess the full digital impact across platforms

• Ensure all required digital components are identified, sequenced and delivered as one coherent customer experience.

• Maintain clear traceability from agreed requirements to delivered capabilities and implementation readiness.

Discovery, Requirements and Solution Definition

• Partner with business and functional stakeholders to understand the expansion initiative, target operating model, customer journeys and digital enablement needs.

• Lead journey mapping, gap assessment and impact analysis across existing digital capabilities and identify changes required for the new initiative

• Work with digital squads and technology teams to validate solution options, integration needs and technical dependencies.

• Ensure customer experience, accessibility, security, privacy, regulatory and operational requirements are incorporated into the digital design.

Backlog and Delivery Management

• Coordinate delivery across multiple digital squads and technology teams, including dependencies that sit outside the immediate squad.

• Monitor progress against agreed milestones, proactively surface risks, blockers and cross-squad dependencies, and drive timely resolution with accountable owners.

• Balance immediate implementation needs with reusable, scalable and maintainable digital capabilities.

Stakeholder Coordination and Governance

• Act as the central digital point of coordination for the verticals business expansion & strategic partnership initiatives, maintaining alignment across business, digital, technology and control functions.

• Establish an effective governance cadence covering scope, decisions, dependencies, delivery status, risks, issues and implementation readiness.

• Provide concise and transparent updates to senior stakeholders, clearly highlighting decisions required, delivery impacts and ownership of next actions.

• Ensure decisions, requirements and approvals are documented and communicated to all impacted teams.

Continuous Improvement and Reusability

• Capture lessons learned from each expansion & partnership initiative and strengthen the repeatable digital enablement framework for future markets and propositions.

• Identify opportunities to reuse existing journeys, services, APIs, SDK and platform components while accommodating justified local or regulatory needs.

• Improve delivery practices, documentation standards, dependency management and implementation controls across the vertical.

• Promote customer-centric, simple and consistent digital experiences across global expansion initiatives.

Experience

• Minimum 10+ years of experience in digital product ownership, digital banking, fintech, or large-scale digital transformation.

• Demonstrated experience delivering end-to-end digital journeys or platform capabilities.

• Experience coordinating complex initiatives involving integrations, APIs, SDKs, shared platforms, control functions and operational teams.

• Experience working across multiple markets or regulatory environments is preferred.

Core Skills

• Strong digital product ownership and delivery capability.

• Ability to translate strategic or operational needs into clear digital requirements and executable delivery plans.

• Strong understanding of digital journeys, APIs, integrations, platform architecture and end-to-end service design.

• Excellent cross-functional stakeholder management, facilitation, negotiation and written communication skills.

• Strong dependency, risk, issue, release and implementation-readiness management.

• Customer-centric mindset with strong attention to controls, quality and operational sustainability.