Voice Specialist
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ā¢ Manage the termination cost, Voice P&L (revenue. Cost. Margin). Maintain and monitor voice quality KPIs in coordination with technology.
ā¢ Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And Coordinate with international carriers.
ā¢ Negotiation of corridor deals with operators from APAC & ME carriers/operators, Domestic voice commercial and operations.
ā¢ Commercial owner of traffic and billing management. Liaise with finance to ensure accurate booking for Interconnect Cost.
ā¢ Coordination with technology for monitoring voice quality KPIs and ensuring.
ā¢ Perform any additional project, task or activities assigned/delegated by the Line Manager.
Requirements
- ā¢Manage termination cost and voice P&L (revenue, cost, margin)
- ā¢Maintain and monitor voice quality KPIs
- ā¢Ensure accurate reconciliation and billing with international carriers
- ā¢Negotiate corridor deals with APAC ME carriers/operators
- ā¢Commercial ownership of traffic and billing management
- ā¢Liaise with finance for accurate Interconnect Cost booking
Nice to Have
- ā¢Coordination with technology for monitoring voice quality KPIs
Responsibilities
- ā¢Coordinate with MA RA for reconciliation and billing
- ā¢Coordinate with international carriers
- ā¢Perform assigned projects and tasks by Line Manager
Related Jobs
- Check your resume before Vodafone Qatar rejects it
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.