Venue Manager
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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Company Description
Boo Boo Laand
Job Description
As a Venue Manager at Boo Boo Laand, is responsible to oversee the daily operations of Boo Boo
Laand. Plan, monitor, and maximize sales. Effectively manage product inventory and all purchasing.
Work closely with the Operations team to coordinate and assemble the best possible sales team.
Serve as a positive role model by providing training and maintaining the skills and safety of all team members. Venue Managers must address customer needs by resolving conflicts and inspiring long-
term customer relationships.
Qualifications
- Lead the full venue team and ensure all departments operate efficiently.
- Conduct interviews and provide hiring decisions to HR.
- Oversee and approve onboarding, training, and probation evaluations.
- Conduct performance reviews and disciplinary conversations; escalate serious issues to HR.
- Manage annual leave approvals for leadership team and annual leave planning for all staff.
- Conduct monthly staffing reviews and adjust structure as needed.
- Maintain high standards of cleanliness, maintenance, staff hygiene, and guest interaction.
- Conduct daily venue checks and spot checks to ensure the BBL standards are being met and maintained.
- Ensure daily, weekly, and monthly checklists and reports are completed accurately.
- Oversee safety systems, inspections, risk management, and incident follow-up.
- Coordiante and manage external agencies including security guards and housekeeping teams
- Ensure AMC contracts are renewed and active and ensure contacts are shared with DMs for emergency call outs and routine maintenance.
- Ensure all External companies are working to BBL standards and escalate any issues as needed.
- Review overtime, schedule efficiencies, and part-time labour costs.
- Validate stock reports, variance investigations, and inventory controls.
- Review and approve repeat orders for procurement and escalate high value or new orders to senior management team for approvals.
- Manage safe funds, petty cash approvals, and financial accuracy.
Additional Information
Work Schedule
- 6 days work week & 9 hours shifting schedule, including lunch break.
Requirements
- •Lead the full venue team and ensure efficient department operations
- •Conduct interviews and provide hiring decisions to HR
- •Oversee onboarding, training, and probation evaluations
- •Conduct performance reviews and disciplinary conversations
- •Manage annual leave approvals and planning for all staff
- •Maintain standards for cleanliness, maintenance, and staff hygiene
- •Oversee safety systems, inspections, and risk management
- •Manage external agencies including security and housekeeping
Responsibilities
- •Plan, monitor, and maximize sales
- •Manage product inventory and all purchasing
- •Coordinate and assemble the sales team
- •Provide training and maintain team skills and safety
- •Resolve customer conflicts and build long-term relationships
- •Ensure completion of daily, weekly, and monthly checklists and reports
- •Review overtime, schedule efficiencies, and labor costs
- •Validate stock reports, variance investigations, and inventory controls
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