SVP - End User Services.TECH - TOPS - End - User Services.MIT
At a Glance
- Category
- 💻 Technology
- Level
- C-Level
- Type
- Full-time
Check Your CV
- See if your CV layout works for Mashreq Bank
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
The Head of End User Services is a critical leadership role charged with shaping and executing the strategy for Mashreq Bank’s next-generation End User Services. Responsible for overseeing a global team of approximately 60 professionals (comprising internal staff and vendor resources) across the UAE, India, Pakistan, and Egypt, the role leads the engineering, and operational management of End User Services including desktop and laptop devices, lifecycle management of IT assets, Citrix virtual desktop infrastructure, endpoint vulnerability management, VIP and Trading (TGM) support, Messaging & Collaboration tools, Active Directory, Mobile Device Management, and comprehensive end user support for all employees across the bank’s locations. This position is instrumental in Mashreq Bank’s digital transformation, ensuring robust, scalable, and secure end user technology solutions that support business growth and innovation.
Requirements
- •Experience leading a global team of approximately 60 professionals
- •Experience in engineering and operational management of End User Services
- •Knowledge of desktop and laptop device lifecycle management
- •Experience with Citrix virtual desktop infrastructure
- •Experience with endpoint vulnerability management
- •Experience with Messaging Collaboration tools
- •Experience with Active Directory
- •Experience with Mobile Device Management
Responsibilities
- •Shape and execute the strategy for next-generation End User Services
- •Oversee global team across UAE, India, Pakistan, and Egypt
- •Lead engineering and operational management of IT assets
- •Provide VIP and Trading (TGM) support
- •Ensure robust, scalable, and secure end-user technology solutions
- •Drive digital transformation initiatives
Related Jobs4 similar jobs
- See if your CV layout works for Mashreq Bank
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.