Store Manager
💰 Estimated salary: KWD 400–1,700/month· MenaJobs market estimate
At a Glance
- Category
- 🛍️ Retail
- Level
- Mid-Level
- Type
- Full-time
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JOB TITLE
Store Manager | MAF LifeStyle | Operations
ROLE SUMMARY
The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
ROLE PROFILE
- Ensure that the highest levels of customer service are delivered by the entire store team at all times.
- Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
- Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
- Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
- Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
- Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
- Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
- Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.REQUIREMENTS
- 4 – 5 years’ industry experience with Managerial Background experience
- A proven record of maximizing business performance
- Good understanding of main customer segments and helps team to understand them.
- Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
- Makes hard decisions, knows when to make a call versus delegating upwards
Requirements
- •4 – 5 years’ industry experience with Managerial Background experience
- •Proven record of maximizing business performance
- •Good understanding of main customer segments
- •Ability to identify critical paths and convene stakeholders for timely decisions
- •Ability to make hard decisions and delegate effectively
Responsibilities
- •Ensure highest levels of customer service are delivered by the store team
- •Create innovative approaches to attract new customers and expand store traffic
- •Track brand performance, review stock levels, and monitor best sellers/slow-moving stock
- •Accountable for compliance with company policies, procedures, and standards
- •Coach, train, and mentor store teams on brand/product knowledge and retail
- •Ensure adherence to Health Safety, Security, and Compliance policies
- •Plan, organize, and execute in-store processes including cash intake and stock-take administration
- •Provide analytical feedback to Operations, Buying, and Planning Departments
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Guides for this role
- Find out if software is throwing out your CV before Majid Al Futtaim reads it
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
Majid Al Futtaim is a leading conglomerate in the Middle East, Africa, and Asia. They own, operate and develop shopping malls, communities, businesses, and leisure facilities.