Spa Receptionist

We are currently looking for   dynamic and self motivated Spa professionals who want to move their careers forward. As a Spa Receptionist you are responsible to ensure that all Spa reception responsibilities are carried out in an efficient and timely manner whereby your role will include key responsibilities such as :  oversee all reservations/ payment and tracking procedures established for the Spa facilities as required; create a warm welcome and a friendly atmosphere; issue and retrieve locker keys and towels before and after use; promote all activities and services that are offered within the Spa  ; post charges in micros that may incurred by guests and carry out correct accounting procedures ; periodically check on the cleanliness and order of the locker facilities  ; ensure all the reception area is tidy and clean and that all materials e.g. towels/ newspapers/ magazines and advertising material is readily available ; encourage sales through full product and price knowledge of offered and available facilities.

Education/ Qualifications/  Experiences

You should ideally have a diploma degree in hospitality with previous work experiences within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.

Knowledge/Competencies

The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player who thrives in working with a multi cultural team and guests alike while possessing following additional competencies: Understanding the job/Teamwork/Taking Responsibility/Recognising Differences/Adaptability/Customer Focus