Senior Engineer - Service Sales
At a Glance
- Category
- 📢 Marketing & Sales
- Level
- Senior
- Type
- Full-time
Before You Apply
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60 seconds. $5.88 one-time.
1. AMC Renewal Management
The Sales Engineer shall be responsible for renewing the Annual Maintenance Contracts (AMC) for all elevators and escalators within the assigned territory. This includes:
- Engaging with existing clients prior to contract expiry
- Preparing renewal proposals and negotiating terms
- Ensuring timely closure of renewal agreements2. Acquisition of Third‑Party Elevators & Escalators
The Sales Engineer must actively pursue and secure maintenance contracts for non‑AG Elevator (third‑party) equipment, including:
- Elevators
- Escalators
- Moving walksThis involves market research, site surveys, technical evaluation, and proposal submission.
3. Tender Participation
The Sales Engineer shall participate in all tenders related to:
- AMC (Annual Maintenance Contracts)
- Repair works
- Modernization (partial or full upgrades)Responsibilities include document preparation, compliance review, pricing, and coordination with internal departments.
4. Payment Collection
The Sales Engineer is accountable for ensuring timely collection of payments for all orders booked, strictly following the agreed payment terms. This includes:
- Coordinating with clients for invoice acknowledgment
- Following up on due and overdue payments
- Supporting the finance team in resolving payment issues5. Technical Coordination
The Sales Engineer must work closely with the technical and service teams to ensure smooth operations, including:
- Sharing customer requirements and site conditions
- Coordinating site visits, surveys, and technical assessments
- Supporting the team in resolving service‑related issues
- Ensuring customer satisfaction and service continuity6. Customer Relationship Management
The Sales Engineer shall maintain strong relationships with existing and potential clients to support business growth and retention.
Responsibilities
- •Renew Annual Maintenance Contracts (AMC) for elevators and escalators within assigned territory
- •Engage with existing clients prior to contract expiry and negotiate renewal terms
- •Acquire maintenance contracts for third-party equipment (elevators, escalators, moving walks)
- •Conduct market research, site surveys, and technical evaluations for new contracts
- •Participate in tenders for AMC, repair works, and modernization projects
- •Prepare tender documents, conduct compliance reviews, and manage pricing
- •Ensure timely collection of payments for all booked orders and follow up on overdue invoices
- •Coordinate with technical and service teams to share customer requirements and site conditions
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- Test your resume against Al Ghurair Group's ATS
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60 seconds. $5.88 one-time.
Al Ghurair Group is a prominent family business in the UAE with diverse interests including food manufacturing, printing, and property development.