
Resubmission Officer (Tawam Hospital)
At a Glance
- Category
- 🏥 Healthcare
- Level
- Mid-Level
- Type
- Full-time
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The candidate is responsible for the identification, mitigation, and prevention of denials. This position is responsible for preparing clinical disputes based upon evidence base criteria documented within the respective medical record; the Specialist oversees and assists with day-to-day revenue cycle denial operations and supports process improvement initiatives for coding, billing, and collections activities associated with Denial Prevention. The candidate will conduct an analysis of denials and appeals, identifying and presenting both process improvements and revenue protection opportunities. The position will monitor UAE regulatory agencies to maintain up-to-date knowledge of changing rules and regulations affecting denial prevention and management practice. Additionally, will stay abreast of payer clinical policies to dispute denials and provide education for the prevention of denials. The Sr. Revenue Recovery Specialist serves to organize, negotiate, and communicate clinical claim denials with internal clinical staff and the financial services department, as well as external claims representatives of a variety of insurers. In order to optimize the recovery of reimbursement from denied claims and, thereby, enhance the overall financial outcome for SEHA Business Entity, this position manages the claims denial database and provides technical support activities for clinical appeals/audits, including timely medical record releases. This requires timely, articulate direct communication to all stakeholders, with appropriate supporting clinical documentation for unique payer utilization and claims submission requirements. The incumbent supports this activity with SEHA business entities and the Clinical Documentation Integrity. This position further enables financial recovery reporting for SEHA leaders and support for contract negotiation with payers, especially DAMAN.
Requirements
- •Ability to prepare clinical disputes based on evidence-based criteria
- •Knowledge of UAE regulatory agencies and rules
- •Ability to monitor payer clinical policies
- •Strong communication skills for internal and external stakeholder management
- •Ability to conduct analysis of denials and appeals
- •Knowledge of Clinical Documentation Integrity
Responsibilities
- •Identify, mitigate, and prevent claim denials
- •Oversee day-to-day revenue cycle denial operations
- •Support process improvement initiatives for coding, billing, and collections
- •Analyze denials and appeals to identify revenue protection opportunities
- •Organize, negotiate, and communicate clinical claim denials with internal and external stakeholders
- •Manage the claims denial database
- •Provide technical support for clinical appeals and audits
- •Provide financial recovery reporting for SEHA leaders
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SEHA is the Abu Dhabi National Health Insurance Company, responsible for public healthcare services in the Emirate. It manages a network of hospitals and clinics.
