Restaurant Manager (H05) (150129)

A little taste of your day-to-day:Every day is different at IHG, but you’ll mostly be: Financial return
• Manages daily operation of restaurant.

• Conducts market and competitor analysis.

• P&L analysis including productivity and cost management.

• Develops and implements promotions calendar for F&B products

• Actively pursues cost saving measures and recycles wherever possible

People

• Conducts on-the-job training sessions for restaurant employees.

• Conducts pre-meal briefing and maintains liaison with kitchen.

• Ensures that grooming of restaurant employees is up to required standard.

• Role modelling the IHG Company Values and Core Purpose.

• Leading employee engagement activities.

• Conducting Annual and Mid-Year Performance Reviews.

• Coaching and regular feedback sessions of employees.

• Holds self and others accountable for achieving results.

GUEST EXPERIENCE

• Supervising & directing courteous serving of food & beverage in restaurant.

• Implementation and maintenance of brand standards.

• Driving the guest experience through service quality.

• Knowledgeable of menu, recipe and production procedure.

• Maintains customers database and utilizes effectively

• Taking appropriate actions to resolve guests' complaints

• Being attentive to guests and anticipating their needs

RESPONSIBLE BUSINESS

• Manages daily operation of restaurants.

• Implementation of quality assurance programs

• Implementation and compliance of the Company’s Fire, Life and Safety requirements.

• Reviews checklists to maintain high standard of cleanliness.

• Maintains database of restaurant guests.

• Identifies opportunities to increase revenue.

• Challenges the way things are done; identifies areas requiring change and suggests ideas to support. the change.

• Implementation and maintenance of standard operating procedures.

QUALIFICATIONS AND REQUIREMENTS

• Arabic Speaker

• Completion of degree or certification in Hospitality Industry.

• 3 years' experience as Asst. Restaurant Manager.

• Experienced in pre-opening operations

• Fluent in English language

• Computer knowledge (MS Office and the Internet).

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.