White Spot Facilities Management Services LLC
Reservation Agent
🇦🇪 Dubai, UAE🏢 On-site
PMSHospitalityReservation SystemsCustomer ServiceEnglishArabic
🇸🇦 Arabic Preferred
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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🇸🇦 Arabic Preferred
White Spot Facilities Management Services LLC
Key Responsibilities
- Handle new reservations, amendments, cancellations and guest enquiries.
- Manage bookings through Property Management Systems (PMS) and online booking platforms.
- Ensure rates, availability and guest details are accurately updated.
- Coordinate with Operations and Housekeeping for guest arrivals and special requirements.
- Respond professionally to guest calls, emails and booking requests.
- Maintain accurate reservation and guest records.
Requirements
- Previous experience in reservations, holiday homes, hotels or hospitality.
- Good knowledge of PMS / reservation and booking systems.
- Strong communication and customer-service skills.
- Good computer and administrative skills.
- English is mandatory; Arabic is preferred.
- UAE holiday-home/hospitality experience is preferred.
- Male/Female candidates can apply.
Requirements
- •Previous experience in reservations, holiday homes, hotels, or hospitality
- •Good knowledge of PMS / reservation and booking systems
- •Strong communication and customer-service skills
- •Good computer and administrative skills
- •English language proficiency is mandatory
- •Arabic language skills preferred
- •UAE holiday-home/hospitality experience preferred
Responsibilities
- •Handle new reservations, amendments, cancellations, and guest enquiries
- •Manage bookings through Property Management Systems (PMS) and online booking platforms
- •Ensure rates, availability, and guest details are accurately updated
- •Coordinate with Operations and Housekeeping for guest arrivals and special requirements
- •Respond professionally to guest calls, emails, and booking requests
- •Maintain accurate reservation and guest records
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Stand Out
- Get your CV to the top of White Spot Facilities Management Services LLC's pile
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
GCC Info
🇸🇦 Arabic Preferred