Relationship Manager
At a Glance
- Category
- 🏦 Finance & Banking
- Level
- Mid-Level
- Type
- Full-time
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What you will do?
Functional Responsibilities
• To identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth.
• To work closely with other units in order to maximize cross sell opportunities.
• To meet the financial targets.
• To ensure that clients conform to the Bank’s compliance criteria.
• To ensure that processes/controls are adhered as per the Bank’s guidelines.
Core Responsibilities
• Manage and grow a portfolio of Business Liability customers under their purview through low cost transactional money.
• Grow the business by adding new business customers.
4 Problem solving and Complexity
• Handle service requirements of all clients under the team to ensure client expectations are met through coordination with respective service /Back office teams.
• Ensure that clients conform to the bank’s compliance criteria. All SAS and Correspondent Bank queries are resolved in a timely manner as per department TAT.
5 Interaction
• Ensure that coordination with peers and support staff is effective.
6.To comply with both internal and regulatory requirements while on boarding clients
7.To provide and translate market feedback into product development and formulate innovative customer offerings.
who are we looking for?
- Mandarin Speaking required
- Over 10 years’ experience in Branch banking, Operations and Relationship Management or Customer Service preferably in a similar HNWI relationship management job.
- In-depth knowledge of target market and their requirement in order to assist and guide team to acquire and maintain quality and profitable relationships.
HNWI Relationship Management skills and good working knowledge of RAKBANK products
Requirements
- •Mandarin speaking required
- •Over 10 years’ experience in Branch banking, Operations and Relationship Management or Customer Service
- •Experience in HNWI relationship management preferred
- •In-depth knowledge of target market requirements
- •Good working knowledge of RAKBANK products
Responsibilities
- •Identify, market and book new liability/transaction business accounts
- •Ensure robust portfolio growth and meet financial targets
- •Maximize cross-sell opportunities with other units
- •Ensure clients conform to Bank’s compliance criteria
- •Adhere to processes/controls as per Bank’s guidelines
- •Manage and grow a portfolio of Business Liability customers
- •Handle service requirements of all clients and coordinate with back office teams
- •Resolve SAS and Correspondent Bank queries in a timely manner
Browse Similar
- Find out if RAK Bank's ATS is filtering your CV
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $5.88 one-time.
RAK Bank is a leading public joint stock bank headquartered in Ras Al Khaimah, UAE. It offers a comprehensive range of retail, corporate, and investment banking solutions across the UAE.