Parts Supervisor | Al-Futtaim Automotive | FAMCO

Job Requisition ID: 181820

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview of the Role
We are seeking a proactive and results-driven Parts Supervisor to join our team. In this role, you will be responsible for overseeing daily Parts operations, ensuring efficient inventory management, maintaining high standards of quality, safety, and productivity, and leading a team to achieve operational excellence. The successful candidate will play a key role in ensuring seamless Parts activities while supporting business objectives and customer satisfaction.

What You Will Do
•    Supervise day-to-day Parts operations, including receiving, checking, storing, picking, and dispatching goods.
•    Monitor inventory accuracy and stock control activities to ensure operational efficiency.
•    Ensure compliance with Quality, Health, Safety, and Environmental (QHSE) standards.
•    Manage Parts resources, equipment, and manpower to achieve productivity targets.
•    Lead, coach, and motivate Parts associates and MHE operators to deliver high performance.
•    Coordinate with internal stakeholders and customers to ensure service level agreements and KPIs are achieved.
•    Monitor Parts processes and identify opportunities for continuous improvement and cost optimization.
•    Ensure Parts equipment is maintained and utilized effectively.
•    Support workforce planning and manage overtime and operational costs.

Required Skills to be Successful
•    Bachelor's Degree in Warehousing, Logistics, Supply Chain, or a related discipline.
•    Proven experience in Parts, logistics, procurement, or transport operations.
•    Strong leadership capabilities with experience supervising operational teams.
•    Proficiency in Parts systems and inventory management processes.

About the Team
You will be part of a dynamic logistics and supply chain team, reporting directly to the Operations Manager. The team works collaboratively to deliver efficient Parts and distribution services while maintaining the highest standards of operational excellence, customer service, and workplace safety. You will interact with various stakeholders across the organization and contribute to the continuous improvement of Parts operations.

What Equips You for the Role
•    Excellent command of English; additional languages are an advantage.
•    Strong analytical, planning, and decision-making skills.
•    A customer-focused mindset with a commitment to quality, safety, and continuous improvement.
•    Strong understanding of Parts operational, administrative, and system processes.
•    Experience managing and leading Parts teams in a fast-paced environment.
•    Knowledge of inventory management, stock control, and Parts KPIs.
•    E-commerce fulfillment experience is highly advantageous.
•    Strong communication and interpersonal skills.
•    Excellent planning, organizational, and problem-solving abilities.
•    Ability to manage multiple priorities and work effectively under pressure.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers.  At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.