Operations Manager - Delmon Readymix

Role Summary

Responsible for overseeing and managing the day-to-day operations including batching plant operations, production, maintenance, workshops, fleet management, procurement, and material stock control. Ensure operational efficiency, cost optimization, quality compliance, customer satisfaction, and adherence to Health, Safety and Environmental (HSE) standards. Lead and develop departmental teams while ensuring the effective utilization and maintenance of company assets and resources.

Key Responsibilities

• Oversee daily operations of batching plants, ice plants, workshops, fleet, and production facilities.

• Ensure effective preventive and planned maintenance programmes to maximize equipment availability and minimize downtime.

• Monitor plant, vehicle, and equipment performance, identifying opportunities for operational improvement and cost reduction.

• Coordinate vehicle and plant repairs across workshops and maintenance facilities.

• Monitor truck and pump productivity, efficiency, and operational costs.

• Implement and monitor company HSE policies, procedures, and standards across operational activities.

• Promote a positive health and safety culture across production and maintenance teams.

• Conduct operational risk assessments and develop HSE procedures and toolbox talks.

• Coordinate HSE training and ensure employees follow safe working practices.

• Participate in HSE committee meetings and ensure compliance with relevant requirements.

• Ensure operational processes comply with the Company's Quality Management System and established procedures.

• Maintain quality standards to ensure concrete production meets specifications and customer requirements.

• Investigate quality failures, identify root causes, and implement corrective actions.

• Act as the main operational contact for site and project managers at major construction projects.

• Coordinate concrete deliveries with Plant Supervisors and Shippers to ensure efficient service delivery.

• Manage customer complaints and feedback, ensuring timely resolution.

• Coordinate and oversee large concrete pours in collaboration with Plant and Pump Supervisors.

• Monitor raw material stock levels and conduct monthly stock reconciliations across all locations.

• Monitor inventory levels, purchasing costs, and supplier performance.

• Ensure compliance with company procurement policies and approved supplier procedures.

• Oversee workshop administration, maintenance records, and reporting systems.

• Monitor vehicle downtime, availability, maintenance expenditure, and replacement requirements.

• Prepare monthly maintenance cost reports and operational performance reports.

• Manage GPS truck tracking systems and monitor fleet efficiency.

• Ensure proper disposal and recycling of operational waste.

• Participate in annual budgeting and capital expenditure planning.

• Identify equipment and assets requiring replacement or upgrading.

• Evaluate and recommend new plant, vehicles, and equipment based on cost, quality, and operational requirements.

• Monitor operational expenditure and identify opportunities to reduce production and maintenance costs.

• Establish and monitor departmental KPIs, targets, and action plans.

• Maintain effective communication and coordination with other departments and senior management.

Qualifications, Skills & Experience

• NEBOSH General Certificate in Occupational Health & Safety or an equivalent qualification is preferred.

• Relevant technical, engineering, mechanical, or operations management qualifications are an advantage.

• Minimum 10 years of relevant experience in operations, production, or industrial management.

• Minimum 5 years of experience in a supervisory or management position.

• Proven experience managing Ready-Mix Concrete operations, including batching plant production, fleet, and maintenance activities.

• Experience in workshop supervision, equipment maintenance, procurement, inventory, and cost control.

• Strong leadership, people management, and decision-making abilities.

• Good knowledge of Health, Safety, and Environmental procedures.

• Strong operational planning, organizational, and time-management skills.