Manager - Community Engagement, AD Food Hub
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Senior
- Type
- Full-time
Get Noticed
- Make sure AD Ports Group actually reads your CV
- Get every weak line rewritten
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The Community Engagement Manager at Abu Dhabi Food Hub (ADFH), part of the Economic Cities & Free Zones Cluster at AD Ports Group, is responsible for ensuring the operational integrity, safety, and compliance of the live market environment. Acting as the primary client-facing representative, this role is pivotal in embedding a safety-first culture among tenants and clients, overseeing outsourced operational functions, and maintaining high standards of cleanliness and compliance every trading day. The manager safeguards ADFH’s premium positioning by delivering a differentiated, safe, and clean market experience that encourages tenant retention and service charge renewal. Operating under strict cost discipline, the Community Engagement Manager enforces service level agreements (SLAs) and performance deductions with contractors, directly impacting the largest controllable operating costs and protecting the service-charge recovery ratio. By proactively managing revenue protection and health, safety, and environment (HSE) oversight, the role prevents incidents and trading interruptions, ensuring continuous market activity and occupancy. This position is integral to maintaining ADFH’s reputation as the safest, cleanest, and most compliant food trading hub in the region, distinguishing it from competitors.
Requirements
- •Experience in community engagement or operations management
- •Ability to enforce service level agreements (SLAs) with contractors
- •Knowledge of health, safety, and environment (HSE) oversight
- •Strong client-facing and representative skills
- •Ability to manage outsourced operational functions
- •Experience in cost discipline and revenue protection
Responsibilities
- •Ensure operational integrity, safety, and compliance of the live market environment
- •Act as the primary client-facing representative for tenants and clients
- •Embed a safety-first culture among tenants and clients
- •Oversee outsourced operational functions
- •Maintain high standards of cleanliness and compliance daily
- •Enforce SLAs and performance deductions with contractors
- •Manage revenue protection and HSE oversight to prevent trading interruptions
- •Drive tenant retention and service charge renewal
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Guides for this role
- Make sure AD Ports Group actually reads your CV
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
AD Ports Group is a global facilitator of logistics, industry, and finance in Abu Dhabi. It operates a diversified business across ports, industrial zones, and maritime services.