Ken Fix It

We are currently seeking passionate and dynamic Maintenance professionals who take pride in their ability to deliver exceptional levels of customer service and provide effective solutions to meet our guests’ needs.

As a Ken Fix It, you will be responsible for carrying out a wide range of general maintenance, repair and refurbishment works throughout the hotel, ensuring that all facilities, fixtures and fittings are maintained to the highest standards.

Key Responsibilities:

• Repair or replace floor and wall tiles as and when required.
• Carry out general repairs to blockwork walls.
• Perform plastering and wall repair works.
• Repair and maintain damaged shelving, furniture and other fixtures as necessary.
• Carry out general painting and touch-up works as required.
• Perform minor plumbing repairs, including general maintenance and replacement of silicone sealants.
• Repair or replace damaged windows, doors, locks and related fittings.
• Ensure all maintenance activities are carried out in accordance with Rotana policies, procedures and safety standards.
• Promptly report major defects, serious damages or maintenance issues to the attention of your superiors.

Education, Qualifications and Experience

You should ideally hold a diploma or have formal training in general maintenance, with previous experience in one or more of the following areas: plumbing, carpentry, painting or electrical works. A good command of English, along with the ability to identify faults, troubleshoot and carry out effective repairs, is essential.

Knowledge and Competencies

The ideal candidate will be self-motivated, practical and hands-on, with a flexible approach and the ability to adapt to changing priorities and unexpected situations.

You must be proactive, reliable and capable of working efficiently in a fast-paced environment while remaining calm under pressure. Strong attention to detail and a commitment to delivering quality work are essential.

The ideal candidate should also demonstrate the following competencies:

• Understanding the Job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus