General Cashier

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.

Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.

Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.

Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.

About the Application Process

At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new General Cashier.

The General Cashier at Raffles & Fairmont Doha is responsible for managing daily cash transactions, maintaining petty cash and cashier floats, preparing bank deposits, reconciling cash collections, and ensuring accurate financial reporting. The role supports the Finance Department by maintaining proper documentation, investigating cash discrepancies, assisting with audits, and ensuring compliance with hotel financial policies and internal control procedures.

Key Responsibilities:

• Manage daily cash collections and ensure accurate cash handling procedures
• Maintain and control petty cash, cashier floats, and cash disbursements
• Prepare daily bank deposits and ensure timely submission of cash collections
• Reconcile cash balances, cashier reports, and supporting financial documents
• Conduct surprise cash counts and cashier bank audits to ensure compliance
• Investigate cash discrepancies and report shortages or overages to the Finance Department
• Maintain accurate records of cash transactions, receipts, vouchers, and reimbursements
• Prepare daily cash reports and assist with month-end financial closing
• Ensure compliance with hotel financial policies, internal controls, and standard operating procedures
• Coordinate with Front Office, Food & Beverage, Accounts Payable, and Income Audit teams on cash-related matters
• Safeguard hotel cash assets and maintain confidentiality of financial information
• Support internal and external audits by providing accurate financial records and documentation

Qualifications

What will you bring to this role?

• Diploma or bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Previous experience in cash handling, accounting, or hotel finance operations
• Experience in the hospitality industry, preferably in a luxury hotel environment
• Good knowledge of cash management, petty cash control, and bank reconciliation procedures
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Familiarity with hotel management systems and accounting software
• Strong numerical, analytical, and problem-solving skills
• Excellent attention to detail and accuracy in financial transactions
• High level of honesty, integrity, confidentiality, and accountability
• Good communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Knowledge of financial controls, auditing procedures, and standard operating procedures
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized

Additional Information

Employee Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging: We celebrate our differences. We support each other and we always stand together.​

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity: We build trust through mutual respect and being authentic.​

Diversity & Inclusion

We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.