F&B Captain - CP
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
Before You Apply
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•Lead and coordinate daily restaurant operations for smooth service.•Greet guests and ensure exceptional, personalized dining experiences.•Supervise, mentor, and support service staff.•Take and manage guest orders accurately, ensuring quality and presentation.•Handle guest inquiries, requests, and complaints professionally.•Maintain IHG service standards and brand policies.•Monitor cleanliness, safety, and hygiene across dining areas.•Assist in daily setup, table arrangements, and operational readiness.•Collaborate with kitchen and other departments for seamless workflow.•Support efficiency during high-volume periods while maintaining guest satisfaction.•Assist with inventory monitoring, stock control, and reporting.•Promote a positive team culture and motivate staff for high performance.
Requirements
- •Ability to lead and coordinate daily restaurant operations
- •Experience in supervising and mentoring service staff
- •Proficiency in managing guest orders and inquiries
- •Knowledge of IHG service standards and brand policies
- •Ability to monitor cleanliness, safety, and hygiene
- •Strong communication and conflict resolution skills
Responsibilities
- •Greet guests and ensure personalized dining experiences
- •Supervise, mentor, and support service staff
- •Take and manage guest orders accurately
- •Handle guest inquiries, requests, and complaints professionally
- •Maintain IHG service standards and brand policies
- •Monitor cleanliness, safety, and hygiene across dining areas
- •Assist in daily setup, table arrangements, and operational readiness
- •Collaborate with kitchen and other departments for seamless workflow
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- Check your CV before you apply to IHG
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
IHG is a global hospitality company. It manages and franchises a portfolio of hotel brands, serving travelers and guests around the world.