Director - Security Operations Planning and Integration

The Director, Security Command & Integration provides strategic and operational leadership for the integration of security command, control, communications, intelligence, technology, incident coordination and commercial delivery across QIC Security Operations.

The role is accountable for ensuring the District Security Operations Centre (DSOC) operates as the central hub for situational awareness, operational coordination, information management and escalation, and that security contracts and commercial arrangements provide compliant, effective and value-driven services aligned with operational demand.

The role holder connects people, processes, technology, data and contracted services into a single operating model that supports daily security operations, major events, emergencies, elevated security postures and the transition from development to steady-state city operations.

Security Strategy and Transformation

Own the development and periodic review of the long-term strategy, target operating model and capability roadmap, aligning command, integration, resilience and service priorities with Qiddiya growth and the transition to steady-state city operations.

Define the future balance of employed, contracted and specialist capability, ensuring workforce structures and sourcing models remain scalable, resilient, commercially sustainable and aligned with forecast operational demand.

Security Command, Control & DSOC Operations

Define and maintain the integrated security command, control and coordination model, including roles, decision rights, escalation routes, command levels and interfaces with operational teams.

Provide executive oversight of the DSOC operating model, staffing, procedures, shift governance, briefings, logs, incident coordination and operational reporting.

Ensure timely collection, validation, analysis and dissemination of security information from personnel, systems, assets, contractors and external stakeholders.

Direct integrated coordination for significant incidents, events and elevated security postures, ensuring clear command, tasking, communication and decision logging.

Systems, Technology & Operational Integration

Lead the operational integration of CCTV, access control, alarms, communications, incident management, analytics and other security technologies into DSOC workflows.

Establish readiness, maintenance, resilience, fallback and recovery requirements for command-and-control technologies and communications.

Incident, Crisis & Major Event Readiness

Maintain command structures, duty arrangements, contact protocols, incident rooms and supporting documentation for routine and exceptional operations.

Coordinate the command, communications, reporting and contractor interfaces required for major events, VIP/VVIP activity and heightened security postures.

Plan and oversee table-top and live exercises that test DSOC, communications, escalation, continuity and cross-functional coordination.

Contracts, Commercial & Supplier Governance

Establish and oversee governance for security contracts, including performance cadence, KPI/SLA assurance, change control, risk, compliance and executive reporting.

Own the strategic commercial framework for outsourced security services, ensuring delivery models remain scalable, cost-effective and aligned to future city operational requirements.

Direct performance reviews, non-conformance management, recovery plans and escalation for persistent or high-risk supplier failure.

Bachelor’s Degree essential, Master’s Degree preferred

Recognized qualification in Security Management, Risk Management, Emergency Management, Business, Operations, - --

Technology or a related discipline. ASIS CPP, CSMP or equivalent senior security certification preferred.

Formal senior-level training or evidenced professional competence in incident command, crisis management or security command-and-control operations.

Demonstrable commercial and contract-management competence relevant to outsourced security services.

Valid driving licence accepted for on-site driving in the Kingdom of Saudi Arabia.

Extensive leadership experience in security operations, command and control, security systems integration, incident management or a closely related environment.

Proven accountability for an operational security control room, command centre, SOC/GSOC/DSOC or comparable multi-system coordination environment.

Demonstrated experience leading or supporting command arrangements for serious incidents, major events, emergencies and elevated threat conditions.

Strong operational understanding of CCTV, access control, alarms, communications, incident management platforms and system resilience.

Substantial experience governing complex outsourced security services, including KPIs, SLAs, change control, invoice assurance, claims, performance recovery and value-for-money challenge.

Experience designing, mobilising and improving integrated operating models, procedures, governance and management information.

Proven ability to advise executives, influence cross-functional leaders and manage complex internal, contractor and external stakeholder interfaces.