robusta
Delivery Manager - 3 Months - On-site - Octopus by RTG - Abu Dhabi
🇦🇪 Abu Dhabi, UAE🏢 On-site
Program ManagementPortfolio ManagementPMOTransformation DeliveryGovernanceCXStakeholder Management
At a Glance
- Category
- 💻 Technology
- Level
- Senior
- Experience
- 7+ years
- Type
- Full-time
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About the Role
We are looking for an experienced Delivery Manager to govern and orchestrate the delivery of customer experience (CX) initiatives across the company’s portfolio. The ideal candidate will define ways of working, ensure alignment between design intent and implementation, and drive initiatives successfully from concept to execution while maintaining strong governance and delivery standards.
Roles and Responsibilities
- Define ways of working, govern implementation, and ensure initiatives move successfully from concept to execution.
- Govern and orchestrate the delivery of customer experience initiatives across the company’s portfolio, ensuring alignment between design intent and implementation.
- Define and endorse scopes for experimentation of new initiatives.
- Manage complex programs, executive governance forums, risks and dependencies, stakeholder coordination, and benefits realization.
- Coordinate across operations, digital, engineering, marketing, procurement, and CX functions while maintaining delivery discipline and governance standards.
- Minimum 7 years of experience in Program Management, Portfolio Management, PMO, Transformation Delivery, or Operational Governance.
- Strong experience managing complex programs, executive governance forums, risk and dependency management, stakeholder coordination, and benefits realization.
- Ability to work across operations, digital, engineering, marketing, procurement, and CX functions while maintaining delivery discipline and governance standards.
- Ideal backgrounds include CX Program Manager, Transformation Manager, PMO Lead, Portfolio Manager, or Operations Transformation Lead, with experience in large-scale network rollouts and enterprise change initiatives.
Requirements
- •Minimum 7 years of experience in Program Management, Portfolio Management, PMO, Transformation Delivery, or Operational Governance
- •Strong experience managing complex programs and executive governance forums
- •Expertise in risk and dependency management
- •Proven stakeholder coordination and benefits realization skills
- •Ability to work across operations, digital, engineering, marketing, procurement, and CX functions
- •Experience in large-scale network rollouts and enterprise change initiatives
Nice to Have
- •Background as CX Program Manager
- •Background as Transformation Manager
- •Background as PMO Lead
- •Background as Portfolio Manager
- •Background as Operations Transformation Lead
Responsibilities
- •Define ways of working, govern implementation, and ensure initiatives move successfully from concept to execution
- •Govern and orchestrate the delivery of customer experience initiatives across the company’s portfolio
- •Ensure alignment between design intent and implementation
- •Define and endorse scopes for experimentation of new initiatives
- •Manage complex programs, executive governance forums, risks, dependencies, and stakeholder coordination
- •Coordinate across multiple functions while maintaining delivery discipline and governance standards
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GCC Info
Company
robusta
1-50 employees
Robusta Studio is a digital transformation and product design company. They partner with businesses to create innovative digital solutions and enhance user experiences.