Mashreq Bank
Client Services Manager - Private Banking
🇦🇪 UAE, UAE🏢 On-site
Private BankingSLA ManagementClient ServicesOperations ManagementComplianceSOP
At a Glance
- Category
- 🏦 Finance & Banking
- Level
- Senior
- Type
- Full-time
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To standardise and manage the overall service and operational quality across the entire Private Banking Division, ensuring adherence to banks policies, SOP's and compliance with regulations at all levels. To create, negotiate, implement and monitor the success of all SLA's with all partnersManagement all Client service officers and ensure proper levels of service.
Responsibilities
- •Standardise and manage overall service and operational quality across the Private Banking Division
- •Ensure adherence to bank policies, SOPs, and regulatory compliance
- •Create, negotiate, implement, and monitor success of all SLAs with partners
- •Manage all Client Service Officers and ensure proper service levels
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Spot the Problem
- Find what's costing you interviews at Mashreq Bank
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
GCC Info
Company
Mashreq Bank
5000+ employees
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.