Emirates Post Group
Car Courier
🇦🇪 UAE, UAE🏢 On-site
DeliveryLogisticsCustomer ServiceVehicle MaintenanceRoute Planning
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Mid-Level
- Type
- Full-time
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Policies, Processes & Procedures
- Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Compliance with the laws and regulations stipulated in the system of labor policies and administrative regulations (Attendance, Absence, Career commitment) .
- An understanding of how to handle sensitive data of a confidential nature.
Operations Delivery
- Ensure implementing all (Ready to deliver checklist) before leaving the delivery center and follow all operational standards to carry out all deliveries.
- Follow and implement all the delivery procedures on ready shipments (Checking addresses on shipments, Sorting, Contact customers to match the data and determine the date and location of delivery ... etc.).
- Completion and return to the delivery center by the accepted time.
- Update our operation system and hand over all the bills to in-charge staff in the unit.
- Achieve the required target set for the number of shipments delivered and / or received.
Maintain Safety
- Follow the standards of safety and security in the EP and other locations in which he operates.
Customer Services Quality
- provide all services to customers and receive / deliver all types of shipments to customers as quickly and efficiently required.
- Show an honorable image of the group for customers
- Inform customers about new products and services.
- Providing excellent customer service, answering questions, ask for feedback on provided services and handling complaints from clients.
Operation Machinery
- To be sure following all the procedures related to the vehicle that is used in the delivery.
- Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
- Following delivery driving routes and time schedules.
- Maintain the group assets.
Perform Clerical Tasks
- Staying in touch with the delivery center and to be ready to do any emergency work.
- Commitment to all the instructions received from his direct charge staff for the interest of the work
Other Tasks
- Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager or other Senior Management.
Requirements
- •Ability to follow departmental policies and standard operating procedures
- •Understanding of handling sensitive and confidential data
- •Ability to perform routine vehicle maintenance (fluid levels, fuel)
- •Commitment to safety and security standards
- •Ability to meet delivery targets for shipments
Responsibilities
- •Implement 'Ready to deliver' checklists before leaving the delivery center
- •Check shipment addresses, sort items, and contact customers to coordinate delivery
- •Update operation systems and hand over bills to in-charge staff
- •Provide high-quality customer service and handle client complaints
- •Inform customers about new products and services
- •Follow delivery driving routes and time schedules
- •Maintain group assets and perform clerical tasks as required
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Don't Risk It
- Find the mistakes in your CV before Emirates Post Group sees it
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
GCC Info
Company
Emirates Post Group
1000-5000 employees
Emirates Post Group provides a comprehensive range of postal, courier, and logistics services across the UAE. It aims to be a leading integrated logistics solutions provider.