Landmark Group
Associate General Manager_E-Commerce_Omni Channel Concept.Home Centre.UAE_JAFZA_Home Centre
🇦🇪 Dubai, UAE🏢 On-site
E-CommerceOmni ChannelDigital TransformationBusiness ManagementSupply ChainAnalytics
At a Glance
- Category
- 📢 Marketing & Sales
- Level
- Mid-Level
- Type
- Full-time
Stand Out
- Get your CV to the top of Landmark Group's pile
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
Key Responsibilities
E-Commerce Business Management
- Deliver revenue, profitability, conversion, and customer experience targets across digital channels.
- Monitor business performance and identify opportunities to improve sales, margin, inventory productivity, availability, and customer acquisition.
- Lead periodic business reviews and provide clear, actionable insights to senior leadership.
Strategic Initiatives & Transformation
- Lead high-impact cross-functional projects that enhance e-commerce capabilities, operating models, and business performance.
- Drive platform enhancements, process improvements, automation initiatives, and digital transformation programs.
- Establish governance, milestone tracking, risk management, and executive reporting for key initiatives.
Fulfilment & Customer Experience
- Partner with Supply Chain and Operations teams to improve fulfilment performance, delivery experience, and customer satisfaction.
- Drive initiatives to reduce cancellations, improve stock availability, and enhance service levels.
- Support implementation of scalable fulfilment and operational solutions.
Analytics & Performance Management
- Develop reporting frameworks, dashboards, and performance reviews to support data-driven decision-making.
- Translate business insights into actions that improve growth, profitability, and operational efficiency.
Stakeholder Management
- Collaborate with senior stakeholders across Commercial, Marketing, Finance, Technology, Supply Chain, Customer Care, and Legal.
- Align teams on priorities, remove execution barriers, and drive timely delivery of business objectives.
Responsibilities
- •Deliver revenue, profitability, conversion, and customer experience targets across digital channels.
- •Monitor business performance and identify opportunities to improve sales, margin, inventory productivity, and customer acquisition.
- •Lead periodic business reviews and provide actionable insights to senior leadership.
- •Lead high-impact cross-functional projects to enhance e-commerce capabilities and operating models.
- •Drive platform enhancements, process improvements, automation, and digital transformation programs.
- •Establish governance, milestone tracking, risk management, and executive reporting for key initiatives.
- •Partner with Supply Chain and Operations teams to improve fulfillment performance and delivery experience.
- •Develop reporting frameworks and dashboards to support data-driven decision-making.
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Guides for this role
Stand Out
- Get your CV to the top of Landmark Group's pile
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
GCC Info
Company
Landmark Group
5000+ employees
Landmark Group is a major retail and hospitality conglomerate in the Middle East, Africa, and India. It operates numerous well-known retail brands and businesses.