
Area Sales Manager
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POSITION OBJECTIVE - The position holds responsible for the activities of multiple stores, achieve quantitative measures of performance within stores
- Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store
- Orient the new employees to Apparel Store Operations
- Achieve company objectives by ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
- Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
Key Responsibilities:
- Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.
- Set store sales target to maximize the sales and profitability.
- Ensure scheduled staff meetings are conducted on a regular basis.
- Maintain and enhance the standards of customer service at all the stores.
- Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the assigned stores. Also create measures to ensure compliance by all the employees.
- Oversee the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times.
- Monitor the inventory movement.
- Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
- Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.
- Interpret and make decision on operations and visual standards based on store and client’s needs.
- Communicate business drivers, merchandise and quality issues, and other related informatio
Requirements
- •Achieve quantitative performance measures (Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, conversion percentage)
- •Set store sales targets
- •Ensure staff meetings are conducted
- •Maintain and enhance customer service standards
- •Adhere to Company SOP, Policies and procedures, and loss prevention guidelines
- •Oversee implementation of Visual Merchandising guidelines
- •Monitor inventory movement
- •Recruit and train staff on sales techniques, customer service, teamwork, and etiquettes
Nice to Have
- •Efficient decision making to enhance overall store performance
Responsibilities
- •Achieve company objectives by ensuring the highest levels of customer service
- •Represent the brand by maximizing sales within the store
- •Orient new employees to Apparel Store Operations
- •Evaluate employee performance annually and promote open communication
- •Interpret and make decisions on operations and visual standards
- •Communicate business drivers, merchandise and quality issues
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