
VAM Systems
Technical Support Engineer
🇧🇭 Manama, Bahrain🏢 On-site
IT SupportLevel 1 SupportTroubleshootingIT InfrastructureTechnical Support
At a Glance
- Category
- 💻 Technology
- Level
- Mid-Level
- Type
- Full-time
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Job Description
We are currently looking for Technical Support Engineer for our Bahrain operations with the following skillsets & terms and conditions:
Skills
- Provide Level 1 support for incidents and service requests.
- Install, configure, and maintain IT devices and applications.
- Escalate unresolved issues to higher support levels.
- Maintain support documentation and follow-up activities.
- Monitor recurring technical issues and report findings.
Requirements
- •Ability to provide Level 1 support for incidents and service requests
- •Ability to install, configure, and maintain IT devices and applications
- •Ability to escalate unresolved issues to higher support levels
- •Ability to maintain support documentation and follow-up activities
- •Ability to monitor recurring technical issues and report findings
Responsibilities
- •Provide Level 1 support for incidents and service requests
- •Install, configure, and maintain IT devices and applications
- •Escalate unresolved issues to higher support levels
- •Maintain support documentation and follow-up activities
- •Monitor recurring technical issues and report findings
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