Spa Receptionist - CP
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Type
- Full-time
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60 seconds. $5.88 one-time.
•Guest Reception: Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed.•Appointment Management: Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations.•Information Provision: Provide detailed information about spa treatments, services, packages, and products.•Communication Handling: Handle guest inquiries, phone calls, and emails promptly and professionally.•Transaction Processing: Process payments, manage billing, and maintain accurate records of transactions.•Reception Area Maintenance: Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the spa.•Retail Assistance: Assist with retail product sales by recommending appropriate spa products to guests.
Responsibilities
- •Greet and welcome guests to the spa
- •Manage spa bookings and schedule appointments
- •Coordinate with spa therapists for smooth operations
- •Provide information on spa treatments, services, and products
- •Handle guest inquiries, phone calls, and emails
- •Process payments and maintain accurate billing records
- •Maintain cleanliness and organization of the reception area
- •Assist with retail product sales and recommendations
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- Find out if IHG's ATS is filtering your CV
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- Download Gulf-ready CV
60 seconds. $5.88 one-time.
IHG is a global hospitality company. It manages and franchises a portfolio of hotel brands, serving travelers and guests around the world.