Senior QA Automation Engineer - Digital Services and Integrations

Job Purpose

Own quality assurance across the Chamber’s web, mobile, enterprise applications and integrations. Establish automated regression coverage and provide clear testing evidence and release-readiness recommendations.

Key Responsibilities

• Test Planning: Define risk-based test strategies, plans, scenarios and requirements traceability for application changes and releases.

• End-to-End Testing: Validate complete service journeys across portals, mobile applications, CRM, approvals, payments and external integrations.

• Test Automation: Build and maintain reusable automated web, mobile and API regression suites.

• Integration Testing: Validate API contracts, authentication, data mapping, failure handling, retries and duplicate-transaction prevention.

• Enterprise Application Testing: Test Dynamics 365 and Power Platform changes, workflows, permissions and cross-system data consistency.

• Localization and Usability: Validate Arabic/English content, RTL layouts, responsive behaviour, accessibility and browser/device compatibility.

• Performance and Security Checks: Conduct load/performance testing and application security checks within authorized scope; coordinate specialist security testing.

• Defect Management: Record reproducible defects, support triage, verify fixes and track recurring quality issues.

• UAT and Release Assurance: Coordinate business UAT, report unresolved risks and provide release-readiness recommendations to the accountable owner.

• CI/CD Integration: Integrate automated tests into delivery pipelines and maintain reliable test data and test evidence.

Requirements

• Education: Bachelor’s degree in Computer Science, Software Engineering or a related field.

• Experience: Minimum 5 years in software QA, including at least 3 years developing automated tests for enterprise or government applications.

• Web Automation: Strong hands-on experience with Playwright, Cypress or Selenium.

• Mobile Automation: Experience with Appium or an equivalent framework for Android/iOS testing.

• API Testing: Strong experience with Postman/Newman or equivalent tools, including REST APIs and authentication flows.

• Programming: Proficiency in JavaScript/TypeScript, Python or Java for test automation.

• Performance: Practical experience with k6 or JMeter, workload modelling and performance-result analysis.

• Data Validation: Ability to query SQL Server and validate Dataverse records and cross-system transactions.

• Enterprise Platforms: Experience testing Dynamics 365 or Power Platform applications preferred.

• Delivery Tools: Experience with Azure DevOps or GitHub Actions, Git and structured defect/test management.

• Security and Accessibility: Understanding of OWASP application risks and accessibility testing principles.

• Certification: ISTQB certification preferred.

• Communication: Ability to produce clear test reports and coordinate technical teams and business users; Arabic proficiency preferred.