Sales Associate - UAE National
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POSITION OBJECTIVE
- The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
- Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
Key Responsibilities
Customer Service:
- Greet the customers and assist them in selecting the right product.
- Convert the window shoppers to ultimate buyers.
- Promote the Club Apparel Loyalty Program of the company for repeat sales
- Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)
- Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
- Must be presentable and well-groomed at all the times
- Flexible to work for extended hours during the Sale period
- Must possess up to date product knowledge and ensure minimal stock loss.
- Flexible to work for extended hours during the Sale period.
Merchandise:
- Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
- Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
- Record the inventory inward / outward and maintain the report of the same Process
- Handle the POS (Point of Sale) / Billing Counter efficiently
- Tally money in the cash till during the beginning / end of the shifts
- Issue receipts / refunds / change to the customers correctly
- Process the payments by cash / credit cards / vouchers / automatic debits
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Must be flexible to work for varied shifts and overtime as per the business requirement
- Adhere to SOP & Loss Prevention Policies
- Maintain confidentiality of the sales figures to the outside party
Requirements
- •Greet customers and assist in product selection.
- •Promote loyalty programs for repeat sales.
- •Serve customers to highest standards following company selling guidelines.
- •Maintain updated product knowledge and minimize stock loss.
- •Ensure stock is laid out and displayed according to visual merchandising standards.
- •Handle POS/Billing Counter efficiently.
- •Process payments correctly (cash, credit card, vouchers).
- •Maintain awareness of store security and loss prevention policies.
Nice to Have
- •Flexible to work extended hours during sale periods.
- •Flexible to work varied shifts and overtime.
Responsibilities
- •Maximize sales contributions within the store.
- •Perform operational duties such as store maintenance.
- •Maintain visual presentation standards.
- •Convert window shoppers to buyers.
- •Record inventory inward/outward and maintain reports.
- •Tally money in the cash till accurately.
- •Issue receipts/refunds/change correctly.
- •Adhere to SOP Loss Prevention Policies.
Related Jobs
- Get to the top of Apparel Group's applicant pile
- Get AI-rewritten bullet points
- Download Gulf-ready CV
60 seconds. $3.99 one-time.
Apparel Group is a global fashion and lifestyle retail conglomerate. It operates a large portfolio of leading international brands across the Middle East, Africa, and India.
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