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Home/Jobs in UAE/Retail Jobs/Executive - Retail Sales
Al Ghurair Group logo
Al Ghurair Group

Executive - Retail Sales

🇦🇪 Dubai, UAE🏢 On-site
Retail SalesDealer Management SystemCustomer ExperienceVehicle SalesHSSELead Management

At a Glance

Category
🛍️ Retail
Level
Mid-Level
Type
Full-time
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Al Ghurair Group logo
Al Ghurair Group
5000+ employees

Strategic:

  • To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand.
  • Record and manage each enquiry in dealer management system, demonstrating proactive follow up.
  • To ensure the customer transaction is seamless, meeting the customer expectations of experience within the timely manner.
  • Understanding of key performance indicators, given from the line manager.
  • Support the line manager to maximize the profitability of each sale. Administration
  • Responsibly follow the documented sales process, complying to company and legal requirements.
  • Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle.
  • Support the line manager to maintain the sales operations to the desired standards in display and presentation.
  • Adhere to all HSSE standards.Operational:
  • Follow the direction of the line manager during the sales process.
  • Follow the guidelines and process ensuring cleared funds of cash or finance prior to vehicle release, and trade-in facility.
  • Follow the guidelines of vehicle registration, in line with each Emirate requirements.
  • Ability to represent and deliver professional customer experience at all times.
  • Accurately, record each customer lead and enquiry.
  • Manage the dealer management system with timely follow up, with commentary.
  • Comply with security process, of all monies and vehicle assets.

Requirements

  • •Ability to represent and deliver professional customer experience
  • •Understanding of key performance indicators (KPIs)
  • •Ability to follow documented sales processes and legal requirements
  • •Knowledge of vehicle registration requirements across Emirates

Responsibilities

  • •Facilitate the sale of new vehicles on behalf of the brand
  • •Record and manage each enquiry in the dealer management system with proactive follow-up
  • •Ensure seamless customer transactions meeting experience expectations
  • •Support the line manager to maximize profitability of each sale
  • •Support customers in understanding purchase processes and requirements
  • •Maintain sales operations standards for display and presentation
  • •Adhere to all HSSE standards
  • •Ensure cleared funds of cash, finance, or trade-in prior to vehicle release

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75% Get Rejected
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60 seconds. $5.88 one-time.

GCC Info
Company
Al Ghurair Group logo
Al Ghurair Group
5000+ employees

Al Ghurair Group is a prominent family business in the UAE with diverse interests including food manufacturing, printing, and property development.

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