Manager – Ethics and Compliance

JOB SUMMARY:

he Manager – Ethics and Compliance will oversee all ongoing activities related to the development and implementation of all compliance, regulatory, and ethical standards within the organization including acting as the Privacy Officer by ensuring that the organization’s policies and procedures cover the privacy of, and access to, patient health information in compliance with the laws of the State of Qatar and the organization’s information privacy practices.

KEY ROLE ACCOUNTABILITIES:

Compliance and Regulatory

• Develops, implements, and maintains compliance policies, procedures, and guidelines in alignment with applicable laws, regulations, and industry standards.

• Monitors and ensures the organization's adherence to legal and regulatory requirements, conducting periodic compliance assessments and audits.

• Provides guidance and support to the organization in understanding and complying with relevant laws and regulations.

• Collaborates with internal and external stakeholders to address compliance issues, inquiries, and investigations.

• Acts in the capacity of the Compliance Officer for the organisation and oversee the Privacy Officer and Research Integrity Officer functions

Ethical Standards and Culture

• Promotes ethical behavior throughout the organization by fostering ethical principles, values, and a culture of integrity.

• Develops and delivers compliance and ethics training programs for employees to raise awareness of their responsibilities and ethical obligations.

• Develops, updates, and enforce a comprehensive code of conduct that outlines expected behavior and ethical principles for employees and stakeholders.

• Establishes and maintains reporting mechanisms for employees to confidentially report compliance and ethics concerns.

• Implements and oversees mechanisms to protect whistleblowers who report compliance or ethical concerns from retaliation.

Risk Mitigation

• Works collaboratively with the Risk Manager, identifies, assesses, and mitigates compliance and ethics-related risks within the organization, developing strategies to minimize potential issues.

• Oversees investigations into alleged compliance violations and ethical misconduct, ensuring that findings are addressed appropriately with robust action plans.

Teamwork and collaboration

• Coordinates with internal audit and legal departments to ensure a comprehensive and holistic approach to compliance and ethics.

• Collaborates with Governance Manager and Risk Manager, to ensure that compliance and ethical standards are met.

• Establishes and maintains relationships with regulatory agencies, industry associations, and external partners to stay updated on best practices and emerging compliance and ethics trends.

• Stays informed about changes in compliance and ethics, regulations, and industry best practices to adapt and keep the organization in compliance.

Leadership / People Management

• Develops a transformational and facilitative leadership style across the organization encouraging, empowerment of individuals within teams, encouraging leadership at all levels of services in embedding an ethical culture throughout the organization.

• Communicates regularly with employees, management, and stakeholders about compliance and ethics matters, emphasizing the importance of adherence to standards.

• Provides senior leadership, the board, and relevant committees with regular reports on compliance, ethics, and the effectiveness of the organization's programs.

• Provides advice and guidance to the organization on compliance and ethics-related matters, ensuring compliance and ethical standards are met.

Performance and project management including continuous improvement

• Utilizes high level organizational skills to manage projects.

• Supports the Director of Governance, Risk, Ethics and Compliance in the collation and monitoring of all Key Performance indicators (KPIs).

• Continually assess and enhance the organization's compliance and ethics programs and strategies to adapt to changing regulatory environments and emerging risks.

• Foster responsible decision-making, accountability, and ethical behavior within the organization.

Education and training

• Develops and delivers compliance and ethics related education and training programs for staff at all levels, promoting a responsible decision-making, accountable and ethical behavior.

• Stays informed about changes in laws, regulations, and industry standards related to compliance and ethics keeping staff informed of these changes.

• Designs, updates, and implements compliance and ethics related education modules for new employee orientation and continuing education in collaboration with relevant departments such as human resources, learning and development, etc.

General

• Resolves problems as they arise and ensure that staff are updated in a timely fashion.

• Identifies and actions opportunities for improvement to processes within the department.

• Creates an environment which recognizes and values cultural differences.

• Adhere to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies.

• Adhere to and promote Sidra’s Values.

QUALIFICATIONS, EXPERIENCE AND SKILLS:

ESSENTIAL

PREFERRED

Education

Bachelor's degree in business, law, ethics, or a related field

Master’s degree in a related field

Experience

5+ years of experience with progressive responsibilities in relevant field:

• Managerial and compliance and ethics experience

• Proven experience in compliance, regulatory and ethics management and expertise to large and complex organizations

• Experience with conducting compliance audits, investigations, and risk assessments

• Strong understanding of legal and regulatory requirements and ethical standards

• Experience in developing and implementing strategies, policies, guidelines and projects.

• Practical experience in working with senior leaders and clinicians

• Experience of successfully operating in a politically sensitive environment

• Experience of drafting briefing papers, taking minutes and preparing correspondence at senior level

• 5+ years managerial and compliance and ethics experience

• Experience within a Healthcare setting

Certification and Licensure

Professional certifications related to compliance and ethics management

Professional Membership

Professional membership related to compliance and ethics management

Job Specific Skills and Abilities

• A strong understanding of privacy laws and regulations relevant to the organization, such as GDPR, HIPAA, or other regional data protection laws.

• Leadership Skills: Strong leadership and people management skills, including the ability to empower and lead teams and promote ethical behavior.

• Project Management: Proficiency in project management, including the ability to manage governance-related projects effectively and efficiently.

• Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex governance and compliance concepts to a wide range of stakeholders.

• Analytical Skills: Strong analytical and problem-solving skills, including the ability to analyze data and make informed decisions.

• Regulatory Awareness: Staying informed about changes in corporate governance laws, regulations, and industry best practices is essential to adapt and ensure organizational compliance.

• Teamwork and Collaboration: Ability to coordinate and collaborate with various internal departments, as well as external partners and regulatory agencies.

• Ethical Behavior: A commitment to promoting and upholding ethical behavior and accountability within the organization.

• Continuous Learning: A willingness to stay current in the field of governance, compliance, and risk management by attending relevant training and educational programs.

• Proficiency with Microsoft Office suite

• Fluency in written and spoken English

Written and spoken Arabic language skills