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Home/Jobs in UAE/Hospitality & Tourism Jobs/Front Office Data Entry Clerk - Emirati Talent
Rotana Hotel Management Corporation PJSC logo
Rotana Hotel Management Corporation PJSC

Front Office Data Entry Clerk - Emirati Talent

🇦🇪 Abu Dhabi, UAE🏢 On-site
Data EntryCustomer ServiceMicrosoft OfficeArabicEnglishHotel Operations
🌙 Emirati

At a Glance

Category
🏨 Hospitality & Tourism
Level
Junior
Type
Full-time
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🌙 Emirati
Rotana Hotel Management Corporation PJSC logo
Rotana Hotel Management Corporation PJSC

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as bull; Pick up passport copies at the designated area bull; File all passport copies per day and hand it over to the concierge bull; Work with computer and scanner to send all the necessary information bull; Maintain an up to date knowledge of the hotel and services bull; Prioritize and perform accordingly to ensure that data 's are handled immediately with speed and efficiency bull; Maintain a systematic and organized filing system and regularly check/ update and reorganize cabinets when required

Education/ Qualifications ExperiencesYou should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English/ as well as Arabic and well versed with Computer skills.Knowledge CompetenciesThe ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative/ outgoing and with a high aptitude for customer care/ while possessing following additional competencies Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusAdaptabilityTeamwork

Requirements

  • •Fluency in both written and spoken English
  • •Fluency in Arabic
  • •Well-versed with Computer skills
  • •Previous experience in a similar position is ideal
  • •Exceptional communication skills
  • •High aptitude for customer care

Responsibilities

  • •Forward passport information of hotel guests to the Police Department via email
  • •Pick up passport copies at the designated area
  • •File all passport copies daily and hand them over to the concierge
  • •Use computer and scanner to send necessary information
  • •Maintain up-to-date knowledge of hotel and services
  • •Prioritize and perform tasks to ensure data is handled with speed and efficiency
  • •Maintain a systematic and organized filing system
  • •Regularly check, update, and reorganize cabinets when required
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🌙 Emirati
Company
Rotana Hotel Management Corporation PJSC logo
Rotana Hotel Management Corporation PJSC
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