
Customs Clerk
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Junior
- Experience
- 1+ years
- Type
- Full-time
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Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.- DHL Global Forwarding has an opening for a Customs Clerk in Dubai, United Arab Emirates. To ensure Certificates of Origin (COO) and related customs documentation are processed accurately and on time, and that all supporting records are filed and archived appropriately. Support the wider Customs team's activities to help achieve service standards and customer satisfaction.
The position will be based full-time at our customer’s site, located at the General Motors facility. The selected candidate will work directly from this location and will be expected to support day-to-day operations and collaborate closely with the customer’s on-site team as required.
Join us in connecting people and improving lives!
In this Customs Clerk position
- Process and issue Certificates of Origin.
- Maintain document archiving/filing (digital and hard copy)
- Prepare and update reports (Excel/Access)
- Follow up with Logistics Service Providers (LSPs) on required documents
- Maintain and update TMS II system and related tools
- Support other team activities and on-the-job training initiatives
- Ensure documentation complies with SOPs Authorities / Rights
- Apply for and print Certificates of Origin
- Independently manage the filing of documents
- Troubleshoot issues related to Certificate of Origin processing Now, here is what we need from you!
- Proficiency in MS Office (Excel, Word, Outlook)
- Working knowledge of TMS II or similar customs/trade management systems (or ability to learn quickly)
- Strong attention to detail and accuracy in data entry and documentation
- Good organizational and time-management skills to meet cutoffs
- Effective written and verbal communication skills
- Basic presentation skills
- Ability to work collaboratively within a team and support cross-functional activities
- Basic understanding of customs documentation and Certificate of Origin requirements is an advantage
- Bachelor's degree (any discipline; a background in logistics, supply chain, or business administration is an advantage)
- 1 year of experience in customs clearance operations or a related logistics/trade compliance role We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary Why join DHL Global Forwarding?
We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Requirements
- •Proficiency in MS Office (Excel, Word, Outlook)
- •Working knowledge of TMS II or similar customs/trade management systems
- •Strong attention to detail and accuracy in data entry
- •Good organizational and time-management skills
- •Effective written and verbal communication skills
- •Basic presentation skills
- •Ability to work collaboratively within a team
- •1 year of experience in customs clearance operations or related logistics/trade compliance role
Nice to Have
- •Basic understanding of customs documentation and Certificate of Origin requirements
- •Bachelor's degree in logistics, supply chain, or business administration
Responsibilities
- •Process and issue Certificates of Origin
- •Maintain document archiving/filing (digital and hard copy)
- •Prepare and update reports (Excel/Access)
- •Follow up with Logistics Service Providers (LSPs) on required documents
- •Maintain and update TMS II system and related tools
- •Support other team activities and on-the-job training initiatives
- •Ensure documentation complies with SOPs
- •Apply for and print Certificates of Origin
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Guides for this role
- See if your CV gets past the software before DHL Group reads it
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.

DHL Group is a global leader in logistics and international shipping services. They offer a comprehensive range of solutions for parcel, express, freight, and supply chain management.

