Cargo Sales Executive - Emiratisation

Job Purpose

dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.

As a Cargo Sales Executive you will, promote and sell dnata cargo products / services to medium and small Freight Forwarders / Cargo Agents and seek to maximise freight revenues for the contracted airlines, sales commissions for dnata Cargo Partners and maximise market penetration with the focus on positioning Cargo Partners as a major GSSA in the region.

In this role, you will:

• Plan
- Plan and recommend to management on an annual basis, sales targets and a promotional action plan based on the market demand, competitor activities and feedback from freight agents and exporters.
• Lead
- Ensures that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
- Organises and supervises the work of a small team of direct reports to ensure that work is completed efficiently and in compliance with procedures.
• Execute
- Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
- Ensures safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction for the desired safety behaviours and leading with safety.
- Implements day-to-day operations assigned and ensures compliance with the established standards and procedures.
- Contributes to the identification of opportunities for continuous improvement of systems, processes and practices, cost reduction and productivity improvement.
- Conducts meetings and joint sales calls with airline representatives to ensure that the required number of customers are contacted.
- Uses the ‘basket airlines approach’ to familiarize clients with the type and variety of transport solutions on offer with the objective of running freighter services to facilitate large ad hoc export volumes.
- Maintains close contact with internal sales support and operational staff for picking up sales leads and updates them with the current airlines rates. Commissions, latest AWB instructions to ensure accurate information brokerage wherever cargo bookings, quotations, flights schedules, tariffs and available/ booked loads are required.
- Identifies opportunities and recommends to CP Management / principal airline counter activities based on market trends and competitors airlines activities.
- Compiles statistics relating to cargo volumes, revenues, yield for CP and seasonal variations as per customer group under portfolio.
- Reviews and analyses business performance / potential Provides recommendations on credit limits after analysing the business performance / potential.
- Reviews and analyses the lost sales opportunities in order to recommend timely and suitable remedial measures.
- Builds and maintains relationships and regular contacts with principal airlines to ensure that the information is formulated and disseminated such as changes in schedules, roles, etc and to ensure that their requirements are met in a timely manner.

Qualification

To be considered for the role, you must meet the below requirements:

• High School with certificate (12 years of schooling) and 4-6 years of experience in Logistics/ Air Cargo Operations.
• UAE driving license.
• Proficient knowledge in the areas of general airfreight and cargo handling with an international Airline ground handling agent.
• Proficient knowledge in load processing and handling.
• Proficient IT and Computer Literacy Skills.
• English Language Skills.
• Proficient Communication Skills.
• Proficient Negotiation Skills.
• Proficient Professional Writing Skills.
• Proficient Safety Awareness Skills.Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers to make.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers