DP World
ACCOUNT OFFICER - SECURITY OPERATIONS
🇦🇪 Dubai, UAE🏢 On-site
Security OperationsSIRA LicenseHSEClient RelationsManpower PlanningOperations Management
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Mid-Level
- Type
- Full-time
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- Onsite staff deployment to ensure all personnel are well-groomed, adequately trained, and possess valid SIRA licenses.
- Maintain consistent delivery of client Service Level Agreements and resolve operational anomalies discovered during site inspections.
- Act as the primary point of contact for clients to strengthen relationships, address requests promptly, and ensure high retention rates.
- Coordinate with Business Development, Finance, and HR departments to facilitate operational requirements for new and existing contracts.
- Supervise the accuracy and timely submission of attendance records, job charts, and billing backup data to the Finance department.
- Monitor contract tenure and collaborate with internal stakeholders to manage the timely sign-off of contract renewals.
- Forecast manpower requirements, including mobilization, demobilization, and replacements due to resignations or terminations.
- Conduct regular security surveys and annual site consultations to identify potential improvements or client needs.
- Oversee the mobilization process for physical guarding milestones, providing feedback to management until successful handover.
- Identify potential leads and create inquiries to support cross-selling and organizational revenue generation.
- Implement continuous training programs for staff to ensure efficient post-to-post inspections and operational readiness.
- Manage staff performance reviews and initiate disciplinary actions when necessary to maintain professional standards.
- Foster a diverse work environment by guiding and motivating staff while discouraging discrimination at all levels.
- Supervise the team to implement all HSE regulations as per the post requirement including HSE Site visit, HSE Meetings, emergency response plan implementations and accident reporting and investigations.
- Essential to demonstrate the ability in identifying potential clients and creating enquires. Any other task assigned by the LINE Manager.
Requirements
- •Ability to identify potential clients and create inquiries
- •Knowledge of HSE regulations and emergency response plans
- •Ability to manage staff performance and disciplinary actions
- •Ability to coordinate with Finance, HR, and Business Development departments
Responsibilities
- •Ensure personnel are well-groomed, trained, and possess valid SIRA licenses
- •Maintain consistent delivery of client Service Level Agreements (SLAs)
- •Act as primary point of contact for clients to address requests and ensure retention
- •Supervise accuracy and timely submission of attendance records and billing backup
- •Monitor contract tenure and manage timely sign-off of renewals
- •Forecast manpower requirements for mobilization, demobilization, and replacements
- •Conduct regular security surveys and annual site consultations
- •Oversee the mobilization process for physical guarding milestones
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- Find what's costing you interviews at DP World
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60 seconds. $5.88 one-time.
GCC Info
Company
DP World
5000+ employees
DP World is a global supply chain solutions provider, focusing on ports, terminals, and industrial zones. It serves cargo owners, shipping lines, and governments worldwide.